I just got a perm on 01/04/09 and the stylist started to give me a perm without washing my hair first. When I told her about it she said she forgot if she was to was it before or after the perm. It took her an hour and a half to roll my hair which is a fifteen minute job. Then she left me under the dryer for twenty five minutes instead of the fifteen she was supposed to. Then she rinsed my hair and put the othet solution on for five minutes but only left it on for three and rinsed me out. But when she finised rinsing me I was soaked all the way down the back of my sweater whish she literly wrong out. She had put on towel what so ever around me. Needless to say I was upset. I told her to take the rollars out and I was out of there. I didn't wait to get it cut or dryed. Stylist that don't know what they are doing should not be working. I feel that I paid $34.95 for nothing.I will never go back to that store. And it was the new walmart in elkhart indiana.