I am from asia and i worked at smart style, new Albany, Indiana.

smart style manager discriminated me she said that she doesn't like me, on June first. i started my job on april 22nd 2011. i went to my work and the manager told me, you can leave.

i asked for the reason and she said you don't know how to open and close the salon. she never taught me to do that.

later on, i called the state supervisor and i asked for the reason, and she said that no one liked me at smart style. i am still shocked at that statement.

I went in to Smart Style in Spencer, Iowa for a simple 12.95 haircut, which I've been getting there for more than 2 years. After the stylist, Diana, trimmed my hair, which took no more than 8 minutes, she started blow drying my hair. I didn't think anything about it. I didn't ASK her to blow dry my hair, she didn't ask me if I wanted it dried, and she certainly didn't tell me it would cost extra for this. But this time, when I went to pay my bill, it was $17.05. I asked why it was so much. She informed me that it was extra to blow-dry my hair. In the 2 years I've been going there this has never happened before, and it was very sneaky of her to pad the bill that way. I paid it, but wish now I'd made my complaint on the spot.

I have been to this location twice this year and both times I was pretty much ignored as a paying customer. All the stylists had to talk about "The Shop" business. First of all this should not be done in the presence of customers. I'm sure all the Wal-Mart customers walking by could hear what was being said too.

The first visit I had to wait only a few minutes. The second visit my wait was about 20 minutes which did give me some time to look through hairstyles. So I don't have any complaints about the wait.

They did ask me if I wanted a shampoo and I said yes and I did get one both times so that is not an issue. My haircuts were exactly what I wanted too. The stylists that I had did a great job as far as that goes.

So I guess I would have to say that my complaint is not respecting your paying customer and giving them your full attention. I am moving soon and will try the new location once. If I find this still going on then I will certainly switch to another hair salon immediately. I just feel that they don't deserve my hard earned money at this point but I will give it one more chance.

Hi, I m a doctor, and very rarely a complainer, I get my hair cuts at the saloon where I live but this time we were driving near lexington going back home (2 hours away from Lexington) and it was Sunday evening, i did some shopping at wallmart and thought to have a hair cut because the hair saloon where I live will be closed by the time I get there, but unfortunately I made a big mistake. There was no waiting customers a head of me, I signed in at 4 50 pm and waited, there were 2 hair stylist already working on 2 customers, finally around 5: 10Pm, one of the hair stylist said she needs to take a lunch break, and told me to wait for the other stylist, who in return told me it ll be only few minutes, well the few minutes turned out to be 40 !!!, I had to wait until 5 50 pm until finally she finished, although the first stylist returned from her lunch break and did nothing except staring at me. When it was finally my time (after waiting 1 hour, without any customers ahead of me) and I naturally complained about all of this unexplaied waiting time, the first stylist (who went on lunch) was very rude to me, and she gave lame excuses (such as I did nt aknowledge my presence, although I signed my name like u should do, and she saw me and told me I m going on lunch break and I should wait, and kept staring at me when she returned) and she said I can simply leave (after 1 h of waiting ).The hair cut took her only 5 minutes as they closed at 6 pm

By the way both of the stylists did nt have name tags on, and they did nt introduce their names and did nt even call my name to have the service.

Thank for your attention

Hello, I am writing this review today in conclusion to my last review ( Smart Style Nightmare- Lebanon, Va). Since that review has posted it has been brought to my attention that my child’s hair was ruined intentionally, by a cosmetologist whom does not believe in allowing preteens and teens to have highlighted hair. The cosmetologist has been going to all of my review sites stating her opinion of how it is so very wrong for teens and preteens to dye their hair. She has also been posting comments of slandering, cursing, swearing profanities, and telling lies about my daughter and I.

At this time I would like to ask everyone whom is posting comments on my and my child’s behalf to stop and take that time to pray for Anita and her family. I would also like to ask that you do not go back to these review sites and continue to read the comments that she will surely write to upset everyone. If we all quit responding she will have no audience to perform for. So please pray for them all and god will handle the rest.