This is what they sent me after I waited for two weeks and never heard from them.
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Please be advised that we have checked in our system, and we received a CAUTION message from World Pay. Recently we met some fraud cases, so we are investigating all the CAUTION cases in the World Pay system. We apologize for the inconvenience, but we still need to see some proof of the cardholder’s identity and the reality of the billing address. You could show us your identification, driver’s license or passport by scanning or faxing it to us. Your cooperation and understanding is much appreciated. We look forward to receiving your response.<br />
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I CALLED MY BANK AND THEY ADVISED THAT WHAT IS ASKED FOR IS NOT CORRECT AND THAT THE PAYMENT HAD GONE THROUGH WITH OUT A PROBLEM AND THEIR ACCOUNT CREDITED THEIR REQUEST IS MORE LIKELY COLLECTING INFORMATION FOR IDENTITY FRAUD. <br />
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I ASKED FOR MY MONEY BACK - NO RESPONSE. <br />
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Stay away from all their international sites - they are scammers.