A website pretending to sell books tricks me into purchasing, giving my credit card number, then, unknown to me, automatically signs me up for additional "services" that cost over $30/month ( all this for a $5.98 book .) Then, of course, they don't have the book. So, I cancel all of the services once I see them on my bank account. SmartSavingsCenter.com was one of the services I canceled, but instead of returning my money, they immediately charged me again!!

I called to fix it and they claimed the would reverse both charges but never did.
This is a lucrative scam.

I bought a book off of amazon.com for $2.17. I thought I was getting a great deal. A couple of weeks later I noticed a charge from the same company Smartsavingcenter.com for $29.95. I called the number and had a really hard time getting a live person on the phone. When I finally got a live person they were very hard to understand. I believe the call center is in India that fields all the complaint calls the company gets.

They asked if I wanted to cancel my membership. I informed the person on the phone that I just bought a book on the internet and never agreed to a membership of any kind! He said it happens automatically. So they would reverse the charge and cancel the 'membership'. Again this month there are two $1.00 charges from the company. I called the Indian call center and again they asked if I wanted to cancel the membership.

I have since called my bank and have had to write a letter of unauthorized withdrawals to my account and have had to cancel my card and get a new card. I would never buy a book from Amazon again seeing that they let smartsavingscenter.com abuse customers this way. I believe it's a scam and are withdrawing small amounts so people will not notice.

I bought book for $2.20; I probably should have been leery the extremely low price, but I have found wonderful bargins on the net before. Anyway, I was charged an additional $1.00 on 02/06/09. For what? I don't know. My reciept nor the website checkout did not mention anything more than the original $2.20 charge. On 02/13/2009, I was charged $29.95. I called and got some guy with a foreign accent. He told me something about some membership to smartsavings.com. Now, originally I ordered this book through discountbooksales.com, so I don't know how smartsavings.com got involved. Well, I got a refund for the $29.95 on 02/17/09. However, I got charged another $1.00 on 03/02/09. Why? I don't know. I called my credit card company, Bank of America. They said that they would remove the additional $1.00 charge, but that I would have to dispute any additional charges on a month-to-month basis. What a scam. Locked into a loop of monthly charges in hopes that you may not act on them. I will call the postal authorities and see if they may be interested in this.

I bought a book online in December of 2008. In January 2009, I was charged $29.95 from smartsavingscenter.com. At that time I didn't pay attention to the charge in my credit card statement. Then in February 2009, I was charged again $29.95 from the same website. What I found after calling their 1-800-511-6538 number was that I somehow became a member of the smartsavingscenter.com. When I did online shopping, I never signed up for the membership, nor did I see any fineprints regarding the membership!

So I cancelled the membership, and kindly enough the website even sent me an email confirming the membership cancellation. Then I happened to find numerous complaints about smartsavingscenter.com!!! In order to avoid being charged again, I cancelled my credit card from which smartsavingscenter.com withdraws money. Sure enough I received an email from the website saying that they couldn't get the money and asked for a valid credit card number.

Smartsavingscenter.com has never cancelled and will never cancel my membership. So here is my advice: you need to cancel your credit card that you had used for signing up the membership. Otherwise smartsavingscenter.com will get your money month after month after month!!!

I did not authorize this transaction. I want it stopped. I have tried cancelling but to no avail.
Linda Butcher