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Julie
February 18, 2009
FRAUD
I can not find my order, but I believe it was a book for $11.29 10/2008. Turns out htey have been charging me $29.95 every month. It has taken me several months to figure out this scam. I feel cheated and stupid for not catching on to them earlier. I am contacting the Attorney General office.
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SandraO
February 16, 2009
charged w/o knowledge
I have three charges on a brand new Visa card for smartsavingscenter.com out of Florida. I have no idea what this is about-nor have I signed up for any type of service that has access to debit my Visa!
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judithgriffin
February 9, 2009
charge placed on my visa for $29.95 without my permission
My account was charged with $29.95 on Feb. 4, 2009. I did not authorize this charge . It states membership organizations as the merchant description. I called and they said they would have someone call me back. That has not happened yet.
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rnb
February 3, 2009
charge w/o authorization
Charge my credit card several times w/o my authorization and when I call the toll free number to investigate it is always a busy signal. I do not know who this company.
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Henry Rose
January 27, 2009
Unable to cancel membership and continuing to have my credit card charged.
I have been attempting to cancel my membership for the past two months by phone and nothing seems to work. I am continuing to have charges appear on my credit card. What can I do?
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Karen
January 24, 2009
Credit card charged without purchase
After Googling for discount books, I got this website. I ordered a DVD and a paperback book, paying shipping on just one, as an introductory discount. In order to complete the second order, I was told that I did not qualify for the intro discount anymore, but did I still want the book? I clicked on the "yes" or "approve" and did recieve the mentioned orders in the mail, but then was charged $29.95 a MONTH for some sort of membership! They were also charging $1.00 for a debit card used without a code. I did call and cancelled this so called membership and was told that I will get a rrfund for just one of the $29.95 charges. This is a definate RIP OFF WEBSITE!!! I will comply with anyone who tries to shut it down. I do live near Boca Raton and I tell you that if that refund is not in my bank account next week, I will go down to this address. I bet it is an empty building! I have been online for 12 years and have made many purchases of all kinds from, all over the world and this is the first time I got caught like this! They are very good. The chap I talked to just repeated over an over the same thing. He was located in Manilla in the Philapines, Someone should DO something about this company!!!
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Angie
January 19, 2009
charge membership without consent
I ordered a DVD set and somehow was charged two times on my credit card from this company. Each time was for 29.95. I keep trying to reach them via phone and there is no answer. I left a message but I do not receive any calls back. What a rip off.
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John Been Robbed
January 14, 2009
Phishing Scam
Ordered DVD, they charged me $29.95 without me authorizing. Pissed off. Going to find any bureau or complaint board to post these scumbags. Called and got the leave us a msg for a call back and voicemail is full and cannot take any more. Dont buy movies from Hotmovies.com. That is the name they phished me to smartsavingcenter.com. They got me one but never again. Isnt this against the law?
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boricua8379
January 12, 2009
Fraud
I ordered a DVD on line and paid for it, and then was charged a monthly fee of 14.95 for no reason. I called them and to try and dispute this all it lead to was me being on hold for about 45 minutes and them not answering. Some one needs to do something about these people, it's amazing people can get away with stuff like this.
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missy
January 6, 2009
unknowning charges on my account
I order a book off discountbooks.com for $1.70 still haven't received the book but now have additional charges on my account . I want to cancel my order .I've tried to call the 800 number and when I finally get to voice mail it says voice mail full. I would really like to resolve this matter asap.
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