My first complaint is concerning getting Wave Nouvea in June and not having any curl definition at all. When I went back I was told the rollers were to large but it could be re-roded in another 2 weeks. My head was a mess and I ended up spending $69 for shampoo, blow dry and curl. Two weeks later I went back and had my color redone. The color was put on and left on for 1 hour and 30 minutes. I became really upset because I had already told the beautician that my hair was shedding really bad. Today I went back because my hair is shedding more and feels like straw. She did a protein treatment for which I had to pay and of course I also had to pay for the other service.

I feel that this is not right, because if you create a problem you should correct the problem, and not at the clients expense. I am considering a lawyer, which is not how I normally function. So I decided to attempt to contact you first about the situation. Can I please get some help in trying to not go bald headed.

There is a great stylist that works or should I say that is over worked. I think the management or the supposed manager that was hired for that position is not only under qualified but a total rude and inconsiderate person more to her workers. There has been many complaints not only to the company but also Wal-mart about her, It gets you no where!!! My heart goes out to the poor girl that everyone comlains to that is always working, how do I know this I am a cashier right outside of the smartstyle. everyone loves the girl and she is a great worker, she does all of the pathetic managers job and all the manager does is complain, if you heard half of what I hear in my line you would boot her pathetic but out of there. actually look at your sales and you will see who brings in your business!!! remember Wal-mart in duncansville Pa. Open your eyes up REGIS CORP.