SMCorp

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Category: Business & Finances

Contact Information
Pennsylvania, United States

SMCorp Reviews

darrylmchurch November 26, 2010
pressuring member sign up
i was looking for to get little extra money to supplement my income. so i looked at the smc website and signed up for it. got a call from rep the next day, it sounded to good, went ahead with it. the more i thought about it the more it sounded like a scam called them back friday to cancel the website. still getting emails from them it needs to stop
KimG58 September 18, 2010
Lack of service
When you become a member, certain services are provided. One of the key service is being able to work directly with a "coach" who would assist in getting your home business started. Unfortunately, the coaching staff are no help at all. They tend to be very agressive in trying to sell you a more expensive membership, they do not return phone calls or answer e-mails and in one case, outrite lie to your face. I tried filing a complaint with Mr. Mark Schwartz, CEO but was told that he is too busy to deal with mediocre problems like mine and that he was just as busy like the President of the United States. My, that was such an overwhelming comparison, I was really impressed, however, that did not rectify my problem. THE BOTTOM LINE IS IF YOU ARE PLANNING TO DO BUSINESS WITH SMC, BE PREPARED FOR A LOT OF AGGRAVATIONS, LONG WAITING TIME ON THE PHONE AND BE CLEAR ABOUT WHAT YOU COMMIT YOURSELF TO BECAUSE THEY HAVE A LOT OF EMPLOYEES WHO DO NOT GIVE A DARN ABOUT YOUR PROBLEM UP TO AND INCLUDING THE CEO OF SMC. BAD SERVICE SEEMS TO BE PART OF THEIR CORPORATE CULTURE. ACTOR TOM BOSLEY IS A SPOKESMAN FOR SMC AND I FEEL WE SHOULD BOYCOTT ANYTHING THAT TOM BOSLEY ENDORSES.
Robbie January 24, 2009
Bait & switch
Run away - Don't fall into this trap

They push you into getting your own website at a cost of 1000S plus the cost of the 'gift cards'. Without the gift cards no one can use your website. They charge monthly access fees whether you get the website or not.

They told me that the fall catalogs would be discounted in December. I called in December and was told there was NO discount - they were good for several months. Then in January the new catalogs came out (RED FLAG)

They told me that my monthly charge was $9.95 per month. I was charged $39.95. I called before Christmas to complain. They stated they needed me to listen to the taped call where I agreed to $39.95. They said I would hear from them within 48 hours. They just called back on January 24th (a MONTH or 48 hours later) RED FLAG

I made several calls and was continually told someone would call with the tape. I told them I was not wanting to stay with the company if I had to pay $39.95 a monthly. They kept telling me someone would call me back SOON. RED FLAGs

I also had an issue with a $74.95 charge that was made back in Nov '08 that they were not posting to my business ledger. I told their escalation manager Rick Miasa that the payment was made and he told me it wasn't. I sent him a copy of my check statement PROVING that I did make the payment. I repeated over and over again that I was not OK with the $39.95 and that if I had to pay that amount I did not want to be a part of this company. I was again put off and the next $39.95 hit my account anyway. Even though I said, 'I'm done. I do not want to be a part of this.' RED FLAGs

Rick finally agreed to refund the $74.95 but only AFTER I proved to him that I was charged that amount. HOWEVER, he would not refund the $39.95 I was still charged after I stated I wanted out. RED FLAGs

The $74.95 was to be refunded right away. 2 days later (Wednesday) called back and was told by Friday I would get the refund. On Friday NO REFUND - I called back and was told it would be 14 days and that they didn't have a Rick Miasa working for them. HUGE RED FLAGs

I called back to speak to someone - anyone else. I spoke with an other csr person who said she looked through my notes and said that YES they do have a Rick Miasa and the according to their refund department he still had my refund request on his desk. She stated she would get with him and get my situation resolved that day. She stated she would call me back within an hour. Guess What - NO Call.

This is only a very very small breakdown of all the calls I made trying to get this nightmare resolved. I still have not seen any refunds.

Run don't walk away from this scam. The products are great but the company and its staff are a scam.
Gregorry Collins January 6, 2009
Awful company
I am legally blind and handicapped so I am home bound so I went to a website I saw on an informerciaol. A sales rep called me and I repeatedly told her I was on a fixed income and was home bound do to being handicapped.

She sold me on the idea that having a web based busness was perfect for me since I coild make money at home. I would have to buy a membership and pay a monthly hosting fee for my website. I repeatedly stated I could not afford to pay any more so there could not be any aditional fees. She signed me up and took my credit card info.

I was supposted to call my coath who was asigned to me when I recieved my membership kit. It took a couple of weeks for one to call me back. I was to discover my new website could not be accessed on the internet with out a gift card which I had to buy and give out to customers in advance so they could use the card to access and compleaate an order

I know how to advertise on the internet and drive prospects to my website. This month I recieved a little over four thousand visiters to my site but not one would wait for ame to process a gift card because there were many sites easer ti use. If my site could have accepted orders directly I would have made sales but could not do so under smc rules.

In order to obtain a website that can acually take internet order you must order a special site costing several thousand dollars. All of the programs smc want us to use require going out and finding them and preselling them on at a time. There is no way for me to make mony baised on this company and it desire to charge for every custmer first with gift cards then processing fee then buyin catalogs ect.

I believe I was decived and being discriminated agaist because when I complained I wased to change the web site to acomadate my handicap I was told I could cancle my membership and ouit the program. In other words told to get lost it was foolish to complain about being handicapped if it is too tough then just quit.

I dont quit and spent the last twenty years getting as well as possable when every on else gave up on me. I will go on with this mess because it is all I have. but don't try this company they just keep selling the program and dont care whom ends up loosing their shirts. There are more suckers born every day.
November 22, 2008
Can't Cancel unwanted membership
I have been trying to cancel membership with SMCorp since the moment I felt I was talked into giving out my credit information and forced into becoming a member. I have called repetedly and when gotten a real person instead of a machine they have transfered me to a machine detailing instructions on how to cancel which were not aplicatable in my situation. When I recieved the packet in mail as said on the machine for canceling I returned the packet. It's been almost 2 weeks since I returned their packet, I still have not gotten my membership canceled or my money back as they claimed I would if I cancel within the 30 day trial.

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