This was my first visit to this dentist. I was examine and was given a statement of what was being done and the cost. I needed according to the dentist, a crown and 3 surf ante, and 2 surf post, I assumed that the surf ante and the surf post was the filling of the space between the upper part of my teeth to the bottom of the gum line because that's what I believed was done. Full mouth x ray, Prophy, Adult, core buildup W/P and crown-prc hi nob. The UCF column was 3216.00. Then the Prim column was 1077.30 cents.

Then the patient column was 899.70. Between my insurance company and myself we paid in 1649.70. I then received another bill for 364.40. I then made some phone calls to Los Angles where the bill was sent from, they told me that was what I owe. I told them the story to no avail, they told me to contact the office where the work was done. I called the office and told the story 4 times, one right after another, they sent me around the office until the last girl I told hung up on me. I tried calling back and they didn't answer there phone. I didn't want anything to do with those people again.

Again they sent me another bill for the same 364.40, I called Los Angles again and made a complaint to the complaint department there, I told the story and at first I didn't know what I was paying all this money for, she told me that the SURF ANTE, and SURF POST was fillings, the only fillings that I know was cavities, and I asked the girl and she said yes that is what you are paying for, I told her I never had any fillings there, she said she will take the complaint and that I would probably hear from the higher ups. One girl from the office where I had the work done called and said she received an email from Los Angles to call me. I told her what has happen about me trying to call there office and the problems that I had, she apologize to me for what happen and told me the girl does not work there anymore and she is new to the company.

After explaining the problem I had with the bills I've been getting she told me that the fillings were the filling of the spaces, I told her that the girl from Los Angles told me they were fillings for cavities. I explain to her that between my Insurance and myself we paid over the amount I'm suppose to have, she explain to me that the insurance paid the maximum benefits and when that ran out they automatically charge me as having no Insurance.