Smith & Wesson

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Category: Services

Contact Information
2100 Roosevelt Avenue, Springfield, Missouri, United States

Phone number: 800-331-0852
smith-wesson.com

Smith & Wesson Reviews

July 26, 2008
Scam
The rebate offer I submitted for purchasing a M&P handgun included $50 cash and (2) extra gun magazines. My request was submitted March 2008. The $50 was received in mid May with no explanation of the (2) magazines. Upon receiving the $50 rebate, I contacted S&W (mid May) and received a response from Kate Fredette stating the magazines are on backorder and it would be 3-4 more weeks. I was also given a order number that must mean something on their end.

In early July, I responded to Ms. Fredette original e-mail inquiring to the status of the magazines and I was told that they did receive some magazines, but they were sent out on priority orders and were now out of stock again. I was asked to wait another 3-4 weeks.

The rebate offer I submitted clearly stated two things. $50 cash & (2) magazines. It is my interpretation that Smith & Wesson or their rebate center cannot keep up with the demand. This does not give me much confidence in their promotional offers and I doubt if I will purchase another Smith & Wesson product.

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