I agree i also had a terrible experience with this company -the Smithtown dealership in general as i went in to turn in my lease at the end of the 36 months i agreed to lease another altima trade in my 2006 for an 2009 with no money down they gave it to me for a ridiculous amount of a price a month but because i was a trusted returning customer of theirs there agreement with me was to decrease they payment about 200 a month after the first 6 months . well i had gone back after the first 6 months was told it couldnt be processed threw the computer system because the leasing company wasnt open on the weekend and was promised it would be done the following monday well the monday came and to my knowledge thought it had been taken care of like i was told but when the next bill arrived i saw know change in the amount when i called to question this all of a sudden nobody knew what i was talking about the salesmen that i was dealing with had no longer even was working there when i had tracked him down at another dealership he was at he had the nerve to not even remember sitting down with me totally lying about our conversation all i know is do not trust these people they will tell you anything you want to hear and i had to learn the hard way but i like to post this in warning to others and new buyers out there to be careful these salesmen are nothing more then souless bloodsuckers and will get you for everything you have if your not carefull dont let them get the best of you.. SHAME ON YOU NISSAN!!