I ordered the prouduct what a mistake. It only work when it is fresh off the chager.I have been fighting with them to recredit my card now for 2 weeks. After i canceled my order with them they are still charging me so therefore I will be seeing a lawer monday 12-09 to see abought a class action lawsuit unless someone all ready has one going that I can join if so email @[email protected]. Other wise stay as far away from this company as you can.

Ordered product on 11/03/2009 & they charged my card on same date - my bad for not checking your site first. Product is utter garbage - I have not seen or tasted any vapor from this product so either the charger is bad or the unit itself is. When I originally placed my order I paid an extra $10 for 3-5 bus day but did not get the product until 11/25/2009 When I called them they promised to refund my $$ but never have. This company is run by liars cheats and thieves. Do not purchase from them & be advised that they may have changed their name to something else at this point. If I were to ever purchase another product like this I would recommend purchasing from a local seller as they would be available locally & service and customer satisfaction would be more important. Will never purchase another product like this that is advertised by radio or online.

I like so many others have been scammed by this so called company. I ordered the unit on Sept 1, and instead wanting the re-occuring payments, I paid the full $109.95. My credit card was charged on Sept 8 and I didn't receive anything until about first week of Oct. When it came, there were two of the packs and nothing in them worked. I called, was told that it was the attomizers and they would ship 2 out right away. I didn't get anything in about 2 weeks, called... was informed it wasn't that, they were going to send me 2 batteries. I didn't receive them. I called, and on Nov 5 they supposedly sent me a battery and an attomizer. I have, as of Nov 25, not received anything. I called for a refund AGAIN... was told I had to send all the materials I received back and they would refund my credit card. I ask why I had to pay for the shipping of products that didn't ever work, and was informed of " company policy ". I asked to talk to or be given a number for the owners. The woman supervisor informed me she was the highest in charge. I asked her if she was then the owner. She said no, but kept repeating to ship it back ( at my expence ) and a refund would be applied. THIS COMPANY SUCKS>>>> THEY SHOULD BE SHUT DOWN BY THE GOVERNMENT AND SUED FOR ALL THE PEOPLE THEY SCREWED>>>>>

I ordered "The Smoke Assassin "with no nicotine or tar. Got no puffs of smoke as advertised on local radio station in Fl.
So I called the customer service line @ 1-800-604-9575 telling the agent my problem and he said well there is probably a problem with the battery & would send me a new one out at no charger but I would need to return the old one because sometimes they can be repaired. I waited & waited no new charger came. Tried customer service several time & was put on hold for 15 minutes at a time ;got fed up! Tried one more time this time telling Agent 976 the above & how dissapointed I was & will be returning it for my 30 day money back guarantee. I spent $7.00 for return package & was assured my credit card would be credited on day of receipt. Well after checking on U.S.P.S web site they received it but the credit came 3 days after but $10.00 short of what I paid for it. There excuse tonite was we never return shipping & handling charges or we wouldn't make a profit !! I'm thinking you make a profit on everyone who does not have a problem & keeps the unit. I feel full disclosure of this info should be given to customers.

I heard this advertisement on the radio about a way to help quit smoking. They advertised this product as FREE! I requested a free trial. Never received anything and was charged $79.90 on my credit card. I called to let them know that I was charged for something that I have not received. A young lady was kind enough to say they would send me extra cartridges at no cost, just for any inconvenience this may have caused me. I still have not received anything and was charged another $79.90! This is defenitly fraud.