smoke51 took 31 days to deliver my trial kit. before i ever got the kit they charged my account 2x, once for $89.95 & a 2nd time for $29.95...both x i recieved overdraft charges. when i finally spoke to someone from smoke51 i was told that in the agreement it was noted that after 30 days i would be charged these charges. my comment was what about the trial period . the answer was "we extended the trial period ". my answer to that was ...its not a trial period if u dont get to decide if u want the product before u are charged for refills.thats the point of a TRIAL OFFER. smoke51 did not comment on that answer.
it has been 30 days since they caused my first overdraft. i have not been able to use my account due to the overdraft & i can not close my account with a negative balance so i continue to get more overdraft charges. i have been unemployed for over 5 months & do not have the $ needed to pay the overdraft charges. i returned the trial kit with an R A # & sent it certified ...signature required. they recieved it 9 days ago ...i have the reciept with a signature, however they do not have it in their system that it has been returned ...what ?????? my account has still not been credited for the return . my bank is going to turn it over to collections. ...SOMEONE PLEASE HELP ME & THE MANY OTHERS WHO ARE AT THE MERCY OF THIS RIP-OFF COMPANY !!!DOES ANY KNOW IF A CLASS ACTION SUIT HAS BEEN FILED ? HOW CAN I START ONE ?????
[email protected]. i know that there are good people out there, will someone please step up and lend a hand . its sicking to watch an underhanded outfit like this cause this much suffering to people . it seems we are at their mercy!
