I ordered a Valentine's gift for my husband who is a pipe smoker. The tobaccos I ordered were to arrive a few days before the holiday. I paid for 3 days shipping ( over $11.00) to insure the gift's arrival in time for Valentine's Day.

Payment was made via credit card on the Smokershaven.com website. When my order did not arrive, I phoned and inquired. I was told it would be shipped. I had to call several more times because the order was not shipped and still has not been shipped to this day (March 3, 2009).

My husband just got off the phone with them today and they still have not shipped the order, even though they have had my money for almost a month! DO NOT TRUST this company to do as it promises on its website. They DO NOT fulfill their orders in a prompt manner and will only offer excuses when they are contacted as to why they have not completed your order. Promises to send the order that day will be made, but again, not fulfilled. I will NEVER order from them again and want to spread the word that no one should. I still wait for my order, but I may soon involve officials who can follow up with legal charges.