I called the company and asked if they could repair a garage door. I described the problem which they immediately appeared to recognize. The quoted me $49 and change if I came and got the part and did the work myself and $79 and change of their serviceman did it. I asked them to have their man do it. When he arrived the first question he asked was what price I had been quoted. When I told him $79. etc he said that was just for the labor. I called the company in his presence and spoke to a young lady who assured me that she had quoted me $79 just for labor. I pressed her to confirm whether she herself had quoted me that price. She assured me she had. Problem is that the price was quoted by a gentleman. When I cancelled the order claiming bait and switch I later received a telephone call from a gentleman saying he was shocked that I thought he was trying to rip me off and stated that "that's bull---t". I hung up after telling him I was reporting him to you and to the BBB. I believe this is a classic case of bait and switch in the expectation that I would simply acquiesce because of the relatively small amount involved. This is a dishonorable practice and should not be tolerated. To take work from this company is nonsense, I will never ever trust this company and will also let others know about them through various complaint web sites.