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canineag
February 1, 2009
unauthorized charges
I signed up for 1.99/month download membership. I just got my bank statement for the 1st months charges 71.76. Of course all their online help stuff, doesn't work as the website can't be found. Does anyone have suggestions how to stop them or what I can do, beside have my bank block them from collecting anything?
AL -Ohio
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Dave Wassam
December 6, 2008
Can't contact them to complain
They charged $47.76 to my credit card for a 2 yr membership for music downloads and sent me to a site to download the program and after I downloaded it, it the program was from "Frostwire", a site that lets you download music FREE.
I called their ph # and get an answering machine so can't talk to anyone to cancel my membership with them. I tried to log on to their website and got a message that my email address is not in their information so I can't cancel the account there either. I saw there are 218 negative posts about them in one site I went to. all those people were ripped off by them too.
I called my credit card co. and was told I'd waited too long to report it so they couldn't refund my money either
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September 29, 2008
can't download
cannot get any help it can not locate my web browser... what the he.. is that
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September 11, 2008
Absolute Fraud
This outfit is an absolute out and out fraud. I signed up as I saw a review that this was highly recommended.
No way to get refund, their system simply uses free Limewire, you cant cancel even after a day of frustration and they dont respond, plus with Vista and Nroton Firewall, will not even load trying other firewall settings.
USER BEWARE.
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September 5, 2008
Unregister & cancel my charge
I cannot receive Snappy musyc on my Vista (64 bits) system and I don't know how to cancel my credit card amount.
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June 11, 2008
Virus infected
I tried 4 downloads. One worked and the other three were caught on my virus protection program. They are impossible to contact directly and will not work with you if you have a problem. I read that they were the number one recommended site and did not look any further. I guess I am gullible, but be smart and stay away from this company!
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June 3, 2008
SCAM
I Googled this Company and it came recommended above 2 other similar Companies. I chose to become a member after reading that you could cancel at anytime. After downloading the bogus program, my computer screen had animated cockroaches swarming all over it and it said that my computer detected adware and spyware. I tried to call the number they provided and it was bogus. I sent them e-mails regarding the cancellation of the service (s) in which they do not provide. The whole SCAM cost $47.76 and I cancelled within 8 hours. I also notified my Bank immediately and they are investigating this Company. I totally agree that some kind of action, wether it be legal or just kicking them off of any kind of website should be initiated somehow. Everyone please stay on top of their complaints!!!
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June 2, 2008
Online scam
This site is a rip off - they share music files which is AGAINST THE LAW!!!
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April 14, 2008
Snappy Music
Rip off---rip off----rip off! I have no idea what these people are doing---but I signed up for something that said it was 1.99 a month and the next thing I know I'm being billed for $47+ bucks---and I don't even understand what it is I got---and I am not that computer illiterate! I don't know what they did--- I am very careful of what I get into on the computer. So far there seems to be no way to get to these people--and I saw one notice where it said they just don't give refunds--period. Well they need to when they've charged you fraudulently! I did not sign up for anything for $47, and I READ what I am doing.
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April 8, 2008
Cannot contact them to cancel!
I joined this company and paid a fee yesterday, and when I found I could not contact them by e-mail or by phone, I decided to cancel the membership. Even though I cannot get a refund, I am upset with them for not being accessible. I feel like they are a scam company. Have others had these problems, and if so, what can be done to cancel it? Thanks, Kate.
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