On top of receving terrible service if any all winter, today I received a bill in the mail for $75!! These people are crooks.
Here is a quick list of complaints :
-falsely billed me for 15 plows when they only showed up 6 times. they want an extra $75 after the season.
-didn't clear the snow many times when I needed them to. Even in 3-6 inches.
-left in the middle of plowing my driveway and came back to finish 4 days later
-missed the walk entirely a few times or didn't do the porch at all
There are many times they never even showed up and I had to clean the snow myself. They claim to have come to my house to clear the snow 15 times in one season, when I counted only 6. And yes, I wrote down each time they came just in case something like this happened. They even claimed to come 3 times each during two large storms, when they only showed up once. Everything is completely false, I have to say I'm shocked that people can do business this way. They'll have to take me to court and stand in front of a judge to get that money out of my pocket. Especially when I had to clean my own snow, call to complain, and one time, they even left in the middle of plowing and never came back! I've never even heard of anything like this.
They lure you in with low prices but provide terrible service and milk you for money.
If you are disabled or elderly especially, stay far away from these people, as they won't only steal your money, they will pose a danger to you in not clearing your drive and walkways when needed.
I could deal with the bad service and just not use them next year, but this fradulent billing is infuriating.