After ordering a Snuggie via phone and using credit card in 2008, I was shocked to get an $8.25 check in July 2009 from Snuggie or ?. The back of the check stated that cashing the check would authorize "GREAT FUN" to charge $149.99 to the CREDIT CARD ON FILE WITH SNUGGIE. It also states that SNUGGIE is not affiliated with Snuggie.
There is no phone no. to Snuggie only one to Great Fun who will not give any additional information. After seeing the complaint on your website regarding unauthorized charges with a customer service phone no., I called to ask Snuggie to delete my credit card info from their database. First I was told they could not look up that info without my divulging my CC No., then when I objected I was asked
for my phone no. and then was told that the credit card I used had expired in 2007. When I told the CSR that the Snuggie order was placed in 2008 she said she could find no record of my CC. After
telling her about the 7-1-2009 check from Snuggie, miraculously she found my current CC info. Then I was told that my CC no. could not be deleted from the database. I demanded a supervisor who told me that when one places an order with Snuggie they are automatically giving Snuggie permission to keep CC info on file for 3 years. When asked where is that stated from a phone order, the supervisor said that he didnt know. I asked for his supervisor. He refused saying she was not
there. After informing him that I intended to file a Deceptive Trade
Practice Act complaing with the Texas Attorney General, he transferred me to his supervisor's voice mail where I left my name and phone no. for a return call. Even if she does return my call, I still intend to file theDTPA complaint with the Attorney General. J. Scott


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