i order a snuggie and they told me it was taken off my credit card it was a special 16.95 buy one get one free it said it was taken off my card and it would be one to five business days and i have not recieved it yet

well o dont have the snuggie but my frind does and im wearingt it right now. iv'e noticed that the snuggie is just a robe backwards and it's not comfterble at all!!! they suck!!! i got a robe about a week ago fro about 10.00 and its way better than the snuggie!!!

DON'T BUT THE SNUGGIE!!!

Their online practices are fraudulent. They add extra items even though you do not select them, and charge exorbitant shipping. I ordered two-for-one snuggies, deferred any extra offers and when I cliked submit, they added two additional snuggies and 30.00 shipping! I called to cancel the order but they said it takes up to 24 hours to get processed in the system. After calling for two more days, I finally spoke with someone named Tony who cancelled the order. Then, I got billed for them a week later!!! I am calling to dispute the charges and had better get satisfaction. Buy these anywhere but online. They are deceptive, fraudulent, and dishonest.

How I got my money back from this dishonest company!

I had a fishy experience with the www.getsnuggie.com website. It was purposefully confusing about whether I had already gotten my two-for-the-price-of-one blanket. It never revealed shipping rates and surprised me by claiming the transaction was complete, though I had never seen the order total. Then, when the company's email finally arrived, it revealed they had charged over $15 in shipping (for $19 in items). To heck with that. I wanted to cancel the order and not give this company one single cent!

I called the company's number and tried to cancel my order. The recording said it took 24 hours for my order to get into the computer system, so I should call back after that.

I received a similar email from the company, cautioning me that customer service would not have any information on my order for 24 hours so to please allow that much time before contacting them. But I decided to call anyway, some 14 hours after placing my order. What did the customer rep say then? That MY ORDER COULD NOT BE CANCELED because they had already shipped it!

Really, how sleazy can you get?

So, I asked to speak to a supervisor and was told they were all busy. That was it for me. I told them I wanted a supervisor on the phone in 2 minutes or I was calling CT Attorney General Richard Blumenthal to report their unfair and deceptive practices.

In about 1 minute, the rep was back on the phone saying my order was being canceled and ALL of my money -- all $35, which includes shipping & handling -- was being refunded to my credit card.

We'll see if GetSnuggie honors this promise, because I doubt this company knows the meaning of the word "honor." But I did want others to know that you can stop this company (I hope) from ripping you off.

Ordered online, and then got hit with these hidden charges. Before I knew it, I was at $45.00 when offered a $19.95 plus $7.95 S&H deal - they nearly charged me double. I called to cancel my order and they said it would take 24 hours before they could cancel it. I call back the next day (24 hours later) and they say it cannot be cancelled because it already shipped. Very shady business practices. Terrible website, terrible customer service. Took me 20 minutes to actually get a hold of a live person after going through the aut0mated number multiple times... Do yourself a favor, if you really want one, just go to Bed Bath and Beyond and save yourself the headache. That's what the Snuggie phone operator told me to do.