I ordered Snuggie's because I lived in a REALLY cold area and before they arrived, I moved. When they came I returned them per their 100% guarantee return policy.

First of all, I NEVER was able to find a phone number to call and talk to an actual person. I got a computer that gave me a RM# to put on the return package.

I have tried to email and ask where my refund is...no response. No refund yet.

BE CAREFUL!

Beware of the Snuggie website. Not only do you get tricked into order more items (4 instead of 2) than one and get charged an exorbitant amount in shipping charges ($31.80), YOUR ORDER GETS PLACED EVEN IF YOU DID NOT CLICK THE SUBMIT BUTTON. I entered all order info. including credit card # and after seeing the summary wanted to edit or even change the order but there is no option on the site do so. I tried to back page but that did not work either so I X out of the website which should cancel the transaction all together but when I received the order confirmation next day I knew I got scammed. I was able to get a hold of representatives but they were unable to to give full credit since they claimed the order was already shipped which I think is a lie because they can now charge you at least for shipping. Based on others' complaints of not receiving orders, I figure they never really have stock to ship and just claim your order is being shipped so they make $30 + an order for shipping even without having products backing up the orders coming thru. Ultimately, they are preying on people who are frustrated and keep the product vs. sending it back only to get partial credit. THE REAL SCAM is that my order was placed even when I did not submit it. It is basically CREDIT CARD FRAUD.

Was told shipment was backordered, then told product was shipped (4) snuggie blankets and 2 flashlights and 1 blanket with a lighthouse on it, on Feb. 5 to Winfield IA. I was given the UPS track # 25409200902223241
When I check the track # UPS says it is unavailable. My checking account was debited the amount of the order on Feb. 2 with a order number which the bank says is not available for review. How can I get my money back?

I need 2 return 8 snuggies that were sent in error. Please send return lables (2) as the postage would be to expensive. I have already contacted the credit card co. & they are also checking into over shipment. Please contact me a@[email protected] Thank You, B. McCambridge

i ordered what i thought was 2 snuggies buy 1 get 1 free paid the shipping on both, when i got them i got 4, iwas mad so 2 days later i sent it all back in the same boxs it came in today i got the box back saying ship seperately. i want to know how to get this box to them and get my money put back on my credit card, $91.00.is there anyone who can help me with this i am on a limited income and can't afford that kind of charges tomy card. i will never order anything from this company again. please someone get back with me on how to get my money back, and to give this package back to them. my e-mail is [email protected]. and my phone no.# is 918-473-6610. somebody please help me, thankyou .



Diane Young.