Advertisement is fraudulent. I thought I was buying one item, receiving a second one free with a free gift, agreeing to pay all S&H. The word "set" is the trick. Instead I received 4 items with 4 so-called free gifts. The ordering process is fraudulent in that it does not give the consumer the opportunity to review his order before submission. I received the products with no invoice enclosed. Lastly the product is not warm and fluffy as advertised. The blankets feel like cheap towels. Also before placing your order the site attempts to upgrade the product and attempts to sale you other items. At the blink of an eye, you are forwarded to the billing page. As a consumer, I feel duped. I should have had the opportunity to change my mind. I do not like this product, and I want a refund. I tried to call and listened to an automated message informing me to call back at another time. I e-mailed the company with no response. I feel the consumer needs to be aware of a company like this. Whether it will be of any help or not, I reported them to the Better Business Bureau. I learned there are many complaints about this company. I also reported them to the Federal Trade Commission. I really would like to file a class-action lawsuit against them. They should not be allowed to continue to stay in business.

I order a snuggie for $19.95 but they charged me like $100 and now i don't want it so can you please cancel that order because i don't wanna pay that much.

snuggie intentionally misleads consumers to take advantage of multiple eight dollar shipping charges by duplicating orders. these bogus charges will not appear on your statement until items have shipped and you will receive no confirmation email prior to inform you of the inflated charges. class action please. down with snuggie!!!

I was also duped on the Snuggie website and accidently ordered 4 snuggies (2 bought/2 free) instead of the 2 (buy one, get one) that I wanted to purchase for my kids. I was very annoyed when I realized that the total came to $66.70. SERIOUSLY, $31.80 for shipping?!? Gee - slight mark-up on the shipping charge?!? The Snuggie website is completely horrible. Never did I get a confirmation page to review my order, or I would have definitely not ordered the extra Snuggie. I'm guessing their website is purposely set up that way to make sure you end up ordering more of their product than you actually want. And if I had any idea that the shipping charge was going to be that much I would have definitely cancelled my order right then. I was actually embarrassed to tell my husband the next day what had happened. Now that I've read the other posts on this website, I feel somewhat vindicated and I wasn't a complete moron when I ordered more than I actually wanted.

To add insult to injury: I placed my order on December 14, 2008, and it is now January 28, 2009 and I still haven't received my order. I received an order shipping confirmation email on January 18th and STILL haven't received the Snuggies. When I follow the link to check on the status of the shipment on the UPS website, it tells me that the package is still in the UPS Jacksonville warehouse. Wait a second - it was shipped UPS ground? Really?!? I am being charged $31.80 for a 6 lb box of light blankets to be shipped ground!!! This company and it's employees should be ashamed of themselves! Never again will I buy online from those cheesy "as seen on TV" commercials!!!

We ordered 2 Snuggies and were to receive 2 free snuggies along with 2 book lites. We ordered these on 12-14-08 and have never received them nor are we able to contact Customer Service. You get a recording or no-one answers. We have an Order Number and confirmation # that we have rec'd but no snuggies. It says allow 2-4 weeks for delivery. Our bill for the 2 snuggies plus the 2 free ones was a total of $34.90 and they charged $31.80 for shipping for a total of $66.70. This is ridiculous when you are paying almost as much for shipping as you did for the snuggies.