I entered SoBe's "heads or tails" contest on the internet sometime in Oct of 2010 and was informed that I had won a free drinks that would be mailed to me. After not receiving anything during the past 5 months I contacted the company over the internet and was told to call their contest customer service line. I just did so and their representative checked, confirmed that I was a winner, and told me that a coupon had been mailed to me back around Xmas. Since I'm no longer at my original address- but my mail is being forwarded, I asked if it had been mailed 1st class (since 2nd and 3rd class mail apparently doesn't forward). The representative said he didn't think it had mailed 1st class, but there was nothing that he could do for me as the coupons had expired end of Feb'11. AMAZING- their product cost's less than $2 (and this for flavored water!) and Pepsi Company will not make good on their contest promotion! Well, I'm no longer a customer of either SoBe or Pepsi products.
Here's their original email to me it arrived on 3/2, just four days ago!!:
Dear Claire,

Thank you for taking the time to contact us at SoBe Beverages regarding our Lifewater Heads or Tails promotion.

If you have a question or comment regarding this promotion, please call 1-800-316-0299 and a representative will assist you.

We appreciate your interest in our company and our promotions.

Kind Regards,

Heidi Lewis
Consumer Relations Representative

012630741A