I had problems with this company when I signed up for a $2 cd on how to make money on ebay. I received the cd, I also cancelled within 14 days like the trial stated. I had a confirmation number but still got charged by two different companies. I called again and asked them to reversed the charges on my credit card after arguing with them. I was told the charges would be reversed and again was given a confirmation number. After all that, they were still charging me. I called the disputes department at my credit card company and told them what happened. I had to send my cc company a letter with all the info. They did get some of the charges reversed for me. Now, after I thought everything was taken care of I get a phone call today from a collection agency on Social tool kits behalf. They are telling me that I owe them over $300 dollars since I signed up last July but if I take care of it today I can clear it up for a small payment of $79. I am pissed! I called my credit card company and had them put a block on my cc. Social Tool Kits hasn't tried to charge my cc, so I'm guessing that it's a scare tactic that they are using to try to get more money from me. Since my cc company got involved I'm guessing that they can't actually charge my card. I hope! My intention is to have my cc number changed on Monday. There's no way I'm letting anyone charge me for something that was taken care of months ago.

I never received anything from this company and they are charging my card

Unauthorized charges. No audio available as proof. Refusal to reverse charges. Rude, insulting and unprofessional employees. Refusal to provide information in order to lodge a complaint. I had 28 unauthorized charges to my bank acount from from fraud activity. I filed a police report, signed an affidavit with my bank and closed the account. The company employee accused me of lying, stating that she had no intentions of issuing a credit and that she is sure that I did indeed authorize this and simply don't want to pay my bill. I am seething at that intimation and am prepared to do whatever it takes to see that employee disciplined or terminated, after making a formal apology to me. I will not tolerate false accusations and assaults on my integrity. This is beyond my comprehension that a company can do business like this and be successful. I supposed I'm not surprised to find entire websites dedicated to complaints about this company. I intend to file a complaint with the Better Business Bureau, the Illinois Attorney General's Office and the Google Corporation requesting that this company be investigated, forced to implement policy changes, be assessed fines or penalties, be dropped from Google's data and ultimately shut down. I am drafting a letter of complaint to the CEO of the company with copies to the above listed agencies. It is obvious that this company reguarly uses deceptive business practices and has no interest in doing business legitimately. The agents that need to be reprimanded individually are Melissa in Customer Service...and I use that phrase very loosly (she refused to give me her last name or employee number) and her supervisor, Chris, (employee #807).

denied the service they were offering and still charged my account without my permission and caused an over draft on my account

i signed up for one of the $2 google info products, not realizing i was being automatically signed up with several other products/services that charge $35 - $45 a month, EACH!

all the others have kindly reimbursed me, but socialtoolkit has taken the stance that if i agreed to the terms, wittingly or unwittingly, then they have every right to keep my money. they know full well that i am less than pleased, and that i plan on exposing their deceptive business practices, but apparently a quick $35 is more important to them than the reputation of their company; which they insist is legit!

what i find annoying enough is this new business practice of signing people up for services they don't even need, nor want, and then giving them a certain time period to cancel. but these guys have taken it to a whole new level of annoying! not only do you end up signed up for several services you don't need, nor want, but you have no idea which services they are until your credit card gets charged!!! there's no email sent, informing you of all the companies that now have you signed up, so that you can go and check them out and make an informed decision of whether or not you want to cancel. no, you're just expected to pull their websites out of your ass!!! you're just expected to know each and every company's website and length of trial period. all the while, these same companies claim to be involved in improving social networking! are they so daft to not realize their deceptive business practices do nothing to improve their own reputation amongst the social networking community???

shame on google for being part of, if not fully responsible for, this sort of deceptive business practice.