I bought a sofa along with several other things, totaling $2.162.65. The Sofa springs that are connected to the frame .Turn to dust, which caused the springs to pop off. I went to the store where I bought it and reported it. They sent someone out to take pictures of it and told me they would get back to me. A week later, I hadn't heard anything so, I called them. They told me that, it only had a year warranty on it. But when I bought it, they gave me a warranty that states: Limited Life Time Warranty On Springs, Frame, Structural Integrity. 1 year warranty on Farbric, Leather, Finish. Now, you tell me why, this one peice of furniture is under that Life Time Warranty! Is this how you, American Signature deal with your customers? Sale furnitures that falls apart after a short time, then tell them your sorry you can't help them! I thought all your furniture is Guaranteed!!! It seems, NOT!!!
In case you need to look it up Inv.#74846, Items I bought were: Charm Garden Sofacktl ottman, chair, 2 Table Lamps, 48'TV Cart-Plantation Cove, End table wBasket-Pnlt. Cove Total of $2, 162.65
Thank You,
Laura Lindsay
407-310-0881