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Beloit scammed
September 3, 2009
fraud
In July of 2009 I went to the Adobe website to upgrade. While there a window popped up saying I could get the better edition for $1.49. So I did the credit card thing and now I see I have been charged $70.80 plus an additonal $52.92. I called and could not get anyone to answer, so I am taking it to the Credit card company to see what they can do.
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Tina Cooke
June 18, 2009
unauthorized credit card charges
While I was looking for photo software I was tricked into thinking that I was buying the software when Software HQ stole $ 67.00 from me for unlimited downloading of software that you have to pay for and 24 hour support which I don't need. They did not have my permission to charge my mastercard. It took me a week to discover that I had been charged and by that time it was too late to notify them, even though they offer SATISFACTION GUARANTEED . I sent them 3 email message ( support@ software-HQ.net ) and they refused to return my money. I phoned them at 1-800- 784-3167 and the supervisors and managers were very rude, while I remained calm and polite.
They called me a STUPID CANADIAN and asked if I could hear OK ?
They used a harsh and nasty voice, Still refusing to refund my money. I intend to keep calling them until they refund my money.
I have nothing to show for th $67.00. I have contacted Mastercard and they will attempt to get my money back.
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Carol Biederman
May 27, 2009
deceptive advertising unethical billing
A request for free photoshop to edit photos, my google explorer presented Photoshop.esOftware.com. Upon registering for "FREE" software I was informed that the "FREE" software' would cost me $19.95. I agreed to pay this even so, but when I finished registering I was informed that the cost on my visa would be $34.88.
This was too much. I tried cancel my purchase by emailing with the email address that was given and the email was incorrect and did not go through.
Surprise, surprise, I found others who were complaining about "Software HQ"s unethical business practices.
My credit card company said they would dispute the bill for me when it is paid Monday.
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jim brown
April 29, 2009
NO SERVICE
Software HQ charged my bank account for $ 70.80 and do not provide a service. jim brown
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prelias
March 14, 2009
Unauthorised debi
Thought I was able to download Adobe Acrobat freeware.Charged £49.52 GBP withou authority.
have requested a refund.They have refunded £4.50 GBP aprox.
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npc
February 17, 2009
SCAM!!!
BEWARE THIS SCAM ARTIST COMPANY - I WAS TRYING TO DOWNLOAD ADOBE ACROBAT PRO, THIS SCAM COMPANY, SOFTWARE HQ CAME THAT LOOKED EXACTLY LIKE I WAS DOWNLOADIND ACROBAT 9 BUT IT WAS NOT AN OFFICIAL ADOBE WEBSITE AND THEY ENDED UP CHARGING MY CREDIT CARD $70 FOR THE FREE TRIAL VERSION OF ADOBE ACROBAT 9 PLUS SOME OTHER USELESS SOFTWARD THAT THEY CHARGED ME FOR BUT I DIDN'T EVEN ORDER. I EMAILED THEM FOR A REFUND AND THEY BASICALLY TOLD ME THAT THEY DO NOT REFUND ANY MONEY. THIS IS A REAL SCAM AND REALLY LOOKS LIKE YOU ARE DOWNLOADING THE GENUINE SOFTWARE - THERE ARE MANY OTHER SIMILAR COMPLAINTS. I AM TRYING TO GET MY MONEY BACK BY DISPUTING IT WITH THE CC COMPANY AND I POSTING THIS COMPLAINT ON MANY OTHER COMPLAIN WEBSITES. I'VE NEVER BEEN SCAMMED IT'S A REALLY BAD FEELING AND THESE COWBOYS SHOULD HAVE TO PAY FOR THIS SOMEHOW. DOES ANYONE KNOW WHAT CAN BE DONE TO BRING THESE CRIMINALS TO JUSTICE?
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shelli0225
February 12, 2009
fraudulant advertisement
I went to this website in hopes to download nero 9. I was charged $70.80 and it was a site that offered downloads at an additional price. I want my money refunded. I have also logged this with the BBB. I just want the $70.80 back on my card.
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Julie
February 11, 2009
Unauthorized billing
I tried to download adobe reader and thought I was going to be charged $12.95 but instead they enrolled me in a 3 year service plan and charged me $70.00. I tried calling them and e-mailing them but I received no response. I tried to dispute the charge on my credit card but so far I have had no luck in getting the charges taken off.
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Max
February 5, 2009
Unauthorized billing
I was trying to download Adobe Reader and 'Software HQ' popped up. I signed on for a fee of 12.95 because I was having a problem. After I gave my credit card info it said the charge was $52.80. I will be notifying my credit card company. To top it off I still didn't get Adobe Reader.
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Yolanda aGallegos
January 28, 2009
dispute -false advertisement
I was working in Photoshop and it was asking me to install some software to be able to be able to download my pictures from my camera to my pc. When I clicked on the button to install this window for Software HQ popped up and I just assumed I was still working with Photoshop. It was offering the software for $12.65 per month for 3 months. After I finished with this window I tryed going back to Photoshop and still could not download my pictures. I tried going back to the website for Software HQ to get an e-mail or phone number for support but not available. This morning I called my bank and Software HQ charged my account $70.80. My bank said I would have to sign a dispute form so I can have the charged returned to Softward HQ.
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