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Hristo Hristov
May 10, 2011
unauthorized monthly purchase
I was charged $20 for 4 texts received from SoLow without asking or contacting this company. When I received my bill I noticed that it was higher than usual and on the statement showed that there is $20 charge from a third party operator. I am with Rogers and when I called them they just didn't want to do anything and the operator told me to deal with SoLow. Left a few voice mails to them but still waiting for the call. Need some help how to stop this scam and get my money back. Already text "stop" to them and hope that will not receive any more charges. This company SoLow has to be banned from operating!!!
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Disgruntled in North Vancouver
May 9, 2011
Fraudulent Text Message Charges
A few weeks ago, I accidently requested a URL called http://netflicks.ca/activate instead of http://netflix.ca/activate. I was routed to a site that said that I was selected for a survey. There was no way to exit this site without completing the survey and providing a cell number and PIN. The site was set up to look like a Netflix site and purported to be a Movie survey. I thought it was from Netflix. It was obviously a spoof of a Netflix site. Almost immediately, I received a text message from solow.com. I didn't make the connection with the survey until later. The site that I was routed to was http://my-movie-survey.com/?sov=126644. It is still there lurking for unsuspecting Netflix customers. When my phone bill arrived, I called the number that was suggested on the bill 1-877-402-2387. It provided me with another number to call 1-877-402-3687. If you Google this number, you will find that it is connected with fraudulent phone charges as well. See http://800notes.com/Phone.aspx/1-877-402-2387. I see that people are having problems with the other number by Googling it at http://800notes.com/Phone.aspx/1-877-402-3687. I fully expect fraudulent charges from these numbers as well. I called my service provider to complain. They said that I will likely get a refund. We will see.
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Disgusted with Rogue Charges
April 9, 2011
Didn't order the service
A $9.99 charge was on my cell phone bill and I didn't order it!!! Called to cancel and get a refund. They said they can't credit my cell phone account. They'll send me a check in 2-3 weeks for the $9.99 charge. It's CRAP!!! Didn't order this to start with!!!
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Barbara1
October 27, 2010
unauthorized charges to cell phone
my son took an IQ Test on facebook, it sends results to cell phone, now getting charges of 9.99 on monthly bill...verizon can block but we are just S.O.L on getting the money back for all the charges. Verizon said until gov't makes this illegal there is nothing they can do.
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reidel07086
September 22, 2010
unwanted messages and subscription
SoLow.com sent me a text message. By opening the message I became an automatic subscriber of their service and get charged $9.99 a month. I never signed up for this service. What a scam!
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RDykes
June 15, 2010
unwanted text messages
Getting unwanted, unsolicited preimum text messages from solow.com to my granddaughters phone...at $9.99 each.
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thesawyers
April 5, 2010
unauthorized verizone charges
These are two different companies - solow.com and sendmemobile.com.
Both companies have charged my verizone account for services i did not authorize. They put the charges on my 12 year old sons number.
He certainly is not old enough to authorize or be aware of the charges.
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mick-ny
March 14, 2010
unwanted text messages and subscription
they sent me numerous unwanted text messages, each costing me money to receive. in the messages they indicated they had renewed a subscription I never had nor wanted.
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Starbucks07
March 5, 2010
Unwarranted monthly charge
Please cancel the 9.99 charge to my Verizon bill. I had done so online and it said it would be stopped, but it was not. Cancel to 505-239-2174.
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2tired
February 23, 2010
Misleading charges
These people are frauds, they charged me $9.99 for a stupid IQ test that I could'nt get to go off of my computer screen, claiming it was a survey by their advertisers. I was trying to get to a movie site. The next day my phone bill was 10 dollars higher. Beware of IQ tests.
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