I ordered 2 bird cams for Christmas presents. They sent me four. They will not accept returns. They said it was my fault. Electronics and cameras can not be returned to this company. They were not accomodating or polite. I can understand that they dont accept worms back but unused cameras?? These werent even out of the box. Most websites are so eager for customers that they are helpful in every way. Not this place. Since there are many other places to buy these products, please encourage all to look at other websites.