Sonic Drive In

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Category: Entertainment

Contact Information
Edmond, Oklahoma, United States

Sonic Drive In Reviews

James Mosier June 11, 2010
the way he was dressed
Dear sirs, on Friday June 11, 2010, at approximately 8:40 P.M., Ihad the privledge of stopping and partonizeing your store in Hesston KS. I was very impressed with the layout of the building, it was neat and clean. But, my impression quickly changed when I pulled around to the drive up window and was greeted by a young man with tattoos and a large prodruding studded lip ring sticking out of his lower lip. Not only did I loose my apetite, he also scared my young children that were with me in the car.
Is this the corporate image that you are trying to establish? I would rather not expose my family to freeks when I take them out to eat at a family restaurant. I understand the importance of corporate image and I wanted to bring this matter to your attention so that it can be dealt with in a swift and immediate manner.
Gkod knows how many customers are turned away by this freekish sight greeting them at the drive up window.
I would appreciate a response from you concerning this matter.
Sincerely, James Moiser
808 S Edgemoor
Wichita KS 67218 e mail, , [email protected]
sonicusedtorock June 2, 2010
Horrible Service
I went to my local Sonic here in Mocksville, NC today. It used to be a hell of a good restuarant, with great service and a good manager. On several occasions he came out and sat with me and my children on the patio area and chatted with us while we ate. He even came out and gave my kids some free ice cream cones one day for being regular customers.

I have been back several times since he left, all with horrid results. I understand a new manager has to take time to get new people in and trained up, etc etc...but this is rediculous. I don't see how they get by a health inspection.

Every time I pull up, the trash cans are overflowing, there is some kind of residue on the menus, and spiderwebs on all of the menus. The dumpster area is always wide open and you can smell the stench of rotten food from your car. The new manager has apparently fired all of the previous staff because I now see no familier faces. Instead of my usual polite and friendly server, I am met either with a clearly drugged up homosexual male on skates, or a girl that looks like she just got done doing something naughty in the bathroom.

Every time I order, it takes almost 20 minutes to get my order. I remember on one occasion the previous manager had my order done and at my vehicle BEFORE they got done talking to me. I didn't even know I was done ordering by the time it was there. Now, I order ONE drink. ONE. And it takes 20 minutes. Rediculous.

But back to todays event. I pull up and notice 3 employees sitting behind the building. At first I thought they were taking a smoke break. Then I smelled it. Like a fog, the dense smell of marijuana rolled into my window. I ignored this, as I honestly didn't know what to do about the situation and pulled into a parking spot near the front of the building. We now eat in our car, as the tables on the patio are always covered in gum, ketchup, etc.

I press the button to order my food, and I get no response. Figuring the button is broken, I move to a different stall. Trying again, and once again no response. At this point I get out of my car and go inside the front doors. There is nobody there. NOBODY. I say "Excuse me!" several times, with no response. Finally I got aggravated and left. As I pulled out, I saw the same three employees, one of which was wearing an embroidered shirt (I can only assume she is the new manager) finishing up their "smoke" break. One of them was talking to someone parked near the back of the building, so I am assuming they are selling what they are smoking.

Needless to say, I WILL NOT be back to this restuarant. EVER. And I hope this complaint makes it to every other person in my county. And if the old manager ever reads this, I want him to know I appreciate his hard work and great customer service. Any business would be lucky to have him.
Glen May 20, 2010
Rude service
I had one of the rudest customer service experience in my life at Sonic in Avon, IN. I don't know what the lady's deal was, but she sighed rudely before answering my questions. She cut me off in the middle of me talking so I ended up just driving away. Why would I stay and pay for people to disrespect me like that!! I went to White Castle instead.
Disatisfied Customer2010 May 7, 2010
Roach Infested Sandwich
We ordered a chicken club sandwich and found a cockroach in it, unfortunately my wife had partially eaten it before discovery. The supposed owner of this franchise (Jim Baird) was rude and verbally abusive when contacted. Please avoid the Sonic at 306 W. Covell in Edmond, OK. Cleanliness is obviously an issue with this Sonic.
proudmommy February 16, 2010
DON'T WORK FOR THIS HORRIBLE COMPANY
I have Worked for this company for 3 years & never got 1 raise. they don't give 10 min. payed breaks. [under california laws it is required] the Manager Vanessa & General Manager Dago are HORRIBLE to work with. I don't close & Vanessa waited till 9 mins. after my shift to tell me what else I needed to do never taking in the fact i was not use to closing [or say thank you for taking care of the new girl]. she cussed & yelled at me I Even found a packet of Ketcup in my skate the next day. [compliaments of Vanessa] & she had wrote a nasty note in tha locker room for me & everyone else to see. NEVER waste your money at a horrible fast food place that can barely pass health expection regulations.
dixiegirl_07 February 14, 2010
product
I went to sonic today, wanting to get a sonic blast with extra Reese's and a strawberry milkshake for my mother. A few minutes laterm the carhop arrives at my car with a strawberry milkshake filled to the rim, and my sonic blast with Reese's and whipped cream on top. If you have ever gotten one of these, you know that the blast usually comes up above the rim of the cup into the clear top. Not today! Today my blast was double cupped and was only half way full- even with the whipped cream on top. I pressed the order button again, but instead of ordering another rip off item, I asked them if there was some reason why my blast was half-way filled with ice cream. She said they would have someone right out. I told them to forget it. I wanted them to know of their mistake, but I didn't want spit in my food. I mean, c'mon, if they wanted to save money, they could stop putting an empty cup under everything I order and GIVE ME MY ICE CREAM!!! argh!
kimberly lane7 January 15, 2010
burnt onion rings
i bought onion rings. and when i got home, i opend the back and they were black. i cant beleave the
nerve of them giving them to me like that.
J P Smith November 10, 2009
no change given back
Tonight, when the attendant brought my food at Sonic Drive In, she took my money and immediately started walking away as she said, thank you- have a nice night. She didn't ask if I wanted my change. That young lady must be making a good bit of money there if she does that too everyone and pockets their change. And on top of that, I had to return to the Sonic later, because the burgers had everything on them, and they were supposed to have no onions, no lettuce and no pickles.
ching5353 October 24, 2009
harrassment of employee
i was employed with sonic drive in i had many years experience in management. i took this job thinking it was a a new experience. was i wrong the whole time i was there i was harrassed by the generalmanager. she was loud and mean talked about her sex life with employees who were minors. she had been a manager here 25 years yet she acted like a high school kid picking on the unpopular kids. i spent over 20 years as a manager for companys such as pizza hut and burger king. never once was i treated like i was at sonic. what a horrible company to be employed by
DADLOOKINGOUTFORMYKIDS October 8, 2009
WORKERS
I GOT A KIDS MEAL FOR MY LIL GIRL AND THERE WAS A BOX OPENER WITH THE BLADE OUT AND COULD HAVE CUT MY LIL GIRL WHO KNOWS WHERE THAT BLADE HAS BEEN THATS NOT THE FIRST TIME WE FIND STUFF LIKE THAT THE WORKER ARE ALWAYS PLAYIN AROUND

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