My daughter, who is 16, was hired to work at the Q street Sonic in Pensacola around July 2007. It was her first paid job and she was excited. Although a little withdrawn at first, she was a willing worker and eager to learn. What I noticed from management staff was horrible in how they treated the employees as a whole. Most are young and school/college age and are talked to in a very bad way. Trish, the GM seemingly wanted to work with my daughter and train her, but I found out this never happened. She never received proper training and was given second hand, soiled uniforms to begin work. Ray, an AGM and husband of another drive in GM, was also a problem and seemed to have issues with the black employees who worked under him. My daughter was subjected to harsh words, bad attitudes from management and even physical harm before leaving. Ray, an AGM, was supposedly playing around with my daughter one day and kicked her in the leg. She didn't think it was funny since I had told her not to fool with him other than to do her work and handle the customers effectively. He said he was playing, but from the complaints I got in the beginning about him, this was no game. My daughter didn't even tell me until a week later to keep my husband and I from going up and showing him what was really up. After I found this out, I spoke with the GM who stated she would handle it, but of course she was friends with him and did nothing. It seemed that the white managers stick together through bad and worse and this was an example of worse. I contemplated pressing charges, but he would have gotten off too light I am sure. On a day when my daughter had been spoken to harshly and mistreated, she was handling a customer order and didn't perform as well as she should have. This happened to be a mystery shopper and received a low grade for her demeanor. I don't blame her for being in a bad mood at that time, but she should have told me sooner so I could have taken care of the problem. The GM and I both agreed that this wasn't a good environment for her and she left in September 2007. This job only lasted 2 months, but it was the worst 2 months she has ever had in her life. I didn't want her 1 st paid experience to be her worse, but that's what it was. I wish Trish and Ray the best, but what goes around.... comes around... Remember that!!