(I'm terribly sorry if this is in the wrong cartegory, I tried to put it in the one that I thought would have some significance to the complaint) We have recently had a new program put into effect that if carhops do not make the tips to cover them to minimum wage, then they will be removed from carhopping. Now, at many Sonics that means no hours or completely fired. There are many carhops that make most of their tips, but are not completely making all of the tips to cover them, but all carhops at my particular Sonic claim ALL OF THEIR TIPS!!! Today, after 5 1/2 hours of work, I made $14, but I claimed 20. That did not cover me all of the way, but I did that so that I wouldn't lose my job or hours. I also found out that, at the South Parkway Sonic, skating carhops get to clock in as crew and make minimum wage (and from the people who have told me about that policy, our area manager, Homer, put that into effect), whereas I, who am a skating carhop, has to clock in on $3 an hour and worry about not making enough tips to cover me to minimum wage. I think that it is one thing if a carhoop is claiming only $5 dollars a shift, but those of us who regularly claim 15 to 30 dollars should not suffer from that.<br />
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Now, at Sonic, there is no way to tip over a credit card. I have lost MANY tips because people couldn't tip over the credit card. It would be beneficial to Boom Foods profits if people could tip over a credit card. Perhaps there could be a tip button on the switchboard and people could ring up a tip there, or it could be written onto the receipt, or done over the actual credit card machine at the stalls or done on the inside credit card machines. Then it could automatically claim the tips and the tips that the carhop makes in cash could be claimed whenever he or she clocks out, placing all of the tips made over a credit card onto the paycheck. If this were to be put into effect, this would fix part of the problem for the carhops and would save profits for Boom Foods.

SONIC IS CLOSE TO MY PLACE OF EMPLOYMENT, BUT ENOUGH IS ENOUGH. THE BURGERS ARE JUST THROWN TOGETHER, MOST OF THE VEGTABLES END UP IN THE BOTTOM OF THE BAG. THEY APPARENTLY DON'T CHANGE THE MENU BOARDS WHEN PRICES CHANGE, BECAUSE WE ALMOST ALWAYS ARE CHARGED MORE THAN THE MENU STATES. ONLY AT SONIC HAVE I GOTTEN A "BLT" WITH JUST BACON AND LETTUCE ON THE BREAD ... AND, WE'RE ALL DAMN TIRED OF BEING ASKED IF WE WANT OUR CHANGE WHEN OUR ORDERS ARE BROUGHT OUT TO US. I KNOW THAT IT IS MOSTLY KIDS THAT ARE EMPLOYED, BUT THEY NEED TO LEARN TO WORK FOR THEIR MONEY AND NOT BEG FOR TIPS.

I HAD BOUGHT SEVEAL PRIVILEGE CLUB CARDS, WHICH SONIC IS ONE OF THE PLACES OF BUS THEY CAN B USED AT.SOMETIMES THEY HAVE BEEN HONORED, AND OTHER TIMES NOT.THE CARD SAYS BUY ONE BURGER, GET ONE FREE.IF I BUY A BURGER COMBO SOMETIMES THEY ALLOW ONE FREE AND MOST TIMES NOT WHY?? THE MANAGER SAYS THEY CANNOT HONOR IT BECAUSE IT MEANS THAT IF U JUST BUY A BURGER, THEN U CAN GET ONE FREE.I ASK WHY, AND THEY SAY BECAUSE THE COMBO IS ALREADY DISCOUNTED.IF U LOOK AT THE MENUE, THE BURGER BY ITSELF IS $2.69, SMALL FRIES $1.00, MED DRINK $1.00, MAKING THE TOTAL $4.69.IF U BUY A COMBO MEAL IT'S $4.89, GUYS WHERE IS THE DISCOUNT??I DON'T THINK SONIC OR ANY OTHER MERCHANT SHOULD PARTICIPATE IN SUCH PROGRAMS IF THEY ARE NOT GOING TO BE TRUTHFUL WITH THE PUBLIC.ALTHOUGH MAY BE THE PROBLEM IS WITH THE SO CALLED MANAGERS THEY EMPLOY AT THEIR PLACES OF BUS.I REALIZE THAT I'M JUST ONE PERSON TAKING THE TIME TO EVEN BRING THIS TO LITE, BUT IF YOU LOOK AT THE BIG PICTURE WE THE PUBLIC ARE GETTING SCREWED.

i worked for sonic for 3 weeks and one of the managers, jeff, was rude and took a girks mp 3 player from her and threw it on the floor and stomped on it. he was rude to me and told me to take my earring off because i was a cook, whike the girlks who wore earrings and cooked could wear theirs. he fired me for being too slow. he us a jerk to everyone who works there and has a temper.

Ok first of all i have been a fan of sonic for a long time and have overlooked their short comings 3 times so if u wanna down play my complaint u can suck on a sock :), 1st there was a piece of clear plastic in my drink, then it happened two more times at the location that i will discuss. After the first i vowed not to get anymore shakes, second no more shakes or cream slush, third no more shakes, cream slush, slush or mixed drinks period. Only fountain drinks. Then someone ahead of me paid for my meal (the electronic pay outside) in the drive through and i had to wait FOREVER for them to take care of it. Less than 3 days later I paid for someone elses. I only glanced at the amt before i paid, trusting the machine because i hadnt really had a problem (not thinking of the other day). Then i thought to myself that seemed a little much. I thought i would wait for my receipt then see if i paid the correct amount. Well after attempting to give me the wrong order, and waiting for her to get the right one she looked at my receipt and proceeded to give me my order without the receipt attached. I had to ask for my receipt. After reviewing it and seeing that it was diff than the amt i paid i stopped at a pull in station to let it be known that i noticed what had happened. I said it had happened twice, its ok right now but they need to fix the machine. The lady who i later found was the manager decided to argue with me and proclaim that it was my fault i paid the wrong balance and i should look to see if the amount is for my ticket, unfortunately for her her worker neglected to tell me the balance before i pulled through. She cut me off in the convo saying she would fix it then cut off the spkr. The woman that brought me the diff (also the lady at the window) which im sure was inaccurate but i really wasnt wanting the diff just to voice my concern, was also very short with me saying the manager is busy. I then called and the manager, whom i realized was the original voice i spoke with, basically gave me an uh huh ok im sorry were busy ill talk to her ok "click". This just happened so i will attempt to contact a district man. But i def will not be going back to ANY sonic. The customer service is horrible. It only takes one bad experience to ruin the whole name anyone should know that. Would it have been so hard to say "I am so sorry i will fix that for you", to which i would respond "no problem dont worry about it ya just might wanna fix the machine"?