I thought I had a deal when I found a Canon EF 18-200 f/3.5-5.6 lens listed on their website for $439.00 + free shipping. I placed the order and immediately received an email confirming the order was received with an order number; however, there was no description of the product I was purchasing. 2--days later I receive the following email:

This email is to confirm receipt of your online order with us. For your security, please call us at 1-888-450-4111, Option 1 to provide a verbal confirmation so that we can ship out your order. If you have already called and confirmed your order, you may disregard this request.

Thanks again for shopping with us.

Sincerely,
Sonic Cameras.com

After waiting over 20-minutes on hold; "Bill" gets on the phone, tells me he will speed up my shipping for no extra charge for the wait and asks me for the 3-digit code from my credit card. I give him the information and asked what kind of camera I have, so I tell him, and he proceeds to tell me that the lens I ordered is not meant for a digital camera; the one I need is $499. Obviously, something is not right so I ask him why his website tells me that the one I ordered is listed under "digital camera lenses"? Basically, he says that it doesn't matter since he does not have either of the lenses in stock and I should cancel my order.

This fraudster now has my credit card, the 3-digit security code and my contact information. My guess is that they are selling information. I wish I found this site sooner...

I found a camera package that I have been shopping for lately, and the deal was too good to be true. $1099 for a Canon 40D with TWO lenses, wide and tele. The lenses alone go for $500 and $1000 respectively, plus $1000 for the camera, USED at a reputable company. I called to confirm the Canon model number of each of the lenses, and the rep told me he didn't have that information. I asked why I would buy it from him then if I didn't know what I was really getting. He said he didn't care. So I asked what complaint service i should report him to, he said I could go ahead and call the BBB. So I will. He was very rude. I can't imagine being so rude and dishonest.