Sony Bravio
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Category: Electronics
Contact Information Colorado, United States
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Sony Bravio Reviews
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katiek_2002
March 31, 2011
DONT BUY
In June of 2009 I had purchased a Sony Bravio LCD flat screen Model # KDL-52V5100 from Ultimate Electronics. With in the last two weeks I started to see vertical lines through the TV. We have had are Sony Bravio TV for less then 2 Years. We had called Ultimate Electronics and they had recommended a place that would be able to come out and do a diagnostic on our television for $90.00. Jose with Downtown Radio came out to our home 3/29/11 @ 1:30pm the service tech informed us that we need a new Flat Panel for our television and gave a estimate of $2000.00. We do not feel that we should have to pay $2000.00 to get out Sony Bravio fixed that we have had less then 2years. I then called Sony Customer Relation and was told that there is nothing that they can do for us because they have not had enough complaints from other consumers of this happening and that we would need to purchase a new TV. I have gone online and there are nemours complaints with the Sony Bravio having vertical lines through the screen. Unfortunately because we have had our Sony Bravio for less then 2 years the Sony Bravio should be replaced by Sony. I am writing this complaint because Sony is not willing to stand behind there product, and not willing to replace a product that is less then 2 years old.
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