Respected Sir,

I had purchased a Sony Ericsson mobile C902 on Nov-2008 from Iskon mall - Surat (One mobile shop).
After 6 month 3-side icons automatically on & taking more power & battery discharge with in 1 day. After that i have given mobile to Authorised dealer in Surat, they return after 2 month but still 1 icons remain slightly on. At that time i have nedded so i taken.

Again problem arised in june-11, this time my mobile automatic restart itself. Again given to authorised dealer they told me we are return within in 7 day, today 1 & 1/2 month completed but still they are not sure regarding what is problem (Wheather software or Hardware) .Means they are not even check my mobile.

My mobile Sony erricsson company warrenty completed but I have done extra 1 year warrenty which will complete next month.Thats why i want to repair my mobile in this month other wise i will loose my insurance money.

4 times I visited his shop but all time they told we dont have parts of your mobile & we have given order but not coming.

I have also complain to Sony Ericsson but not getting good respons, they are given complaint no
Ticket: 90750685


Complaint Against : sony ericsson service centre

Contact of Complaint Against:
Accel Frontline Services Limited,
Adajan Road, Surat


pls give me reply as soon as possible


Regards
Mohit Raiyani
9979675148
[email protected]

Dear Sir/Madam,
I have purchased a sony ericsson mobile "w100i" spiro on 21st feb 2011.
from the day of purchasing of this mobile i am also facing many
problems in my mobile and now i am regreting purchasing cell phone of
sony ericsson.some of them are-
a).hanging problem while watching video to reactive phone should be
remove and put battery
b).while to write msgs showing out of memory
c) auto-off.
They checked and declared that software problem and they upgraded software two times with in 20 days but the problems are not yet solved.. 3rd time I interacted same center regarding these problems on 2nd april 2011 (Accel care center, lko) as my phone was dead. I got my phone back on 27 april 2011 after being replaced ( Engineer remark- rf board replaced & upgrade set is ok) they were saying same software problem and it's not been completed one month also so i requested them replacement but they denied my query they are not taking care about my problems.simply they were saying contact sonyericsson customer care bt again after few days again i was facing the same problem my phone got dead. I again submitted it to the sevice center 21st may 2011, Work-Order number-se31146810117. its been more than 20 days now and they are telling me that the work is still in progress.I regret purchacing a cell phone of ur company now i need model replacement or please provide refund...i am very disturbed i am feeling i have been cheated by the company kindly provide me a resolution as soon as possible. there is no proper response from your executives of customer care and in no way i am going to take that handset back i want a model replacement or refund only. the problem is not solved by the company my cell phone is at the service centre since long time. company is not providing any kind of help regarding all this. above all the customer care executives talk very baldly if not agreed to their points. company has taken out a new strategy of cheating customer. being a well recognized brand people rely on the product and after purchasing it company and their employees/executives take no responsibility regarding their own mistake. A very bad behavior of cutomer care executives was seen.i am humbly requesting to sonyEricsson company please let me get replacement/refund of my mobile.Please help.

waiting for your prompt reply.
Thanking you
Regards
Prachi Chowdhary
+91-9616553001

Hi, I have lost my Mobile Sony Ericsson Xperia X10 Mini Pro
IMEI is 01234200-354254-7
It got stolen in Train while I was travelling from Kanjurmarg to Mulund on 25th June 2011

Hai Im Sriram MOhan.k
I am Missing My Mobile If U Find Contact
Mail ID : [email protected] Cell num : 9003628084
Make : sony ericsson
Model : Satio
Imei No : 356810036831453

Dear Sir,
I have received a message from this number +233201870377. The message is "you have been awarded 500000GBP in the ongoing sonyericsson CASH SPLASH. REF: SEP7102 To claim, email [email protected] or call: +44-704-571-9109" is it true. Kindly advice me in this.