Hello Sir,

well i am praneeth purchased a new w580i mobile in the month of june2009, i am very disappointed with the mobile its not working properly more over the services center people are very stupids they even dint solve the problem what ever the problem is they just tell that software is corrupted and need to install software my question is how many times i should keep updating this bleady software till now i gave my mobile thrice to service center people and they took 3 to 4 days and gave me return no use problems are camera picture is blurred and the video is very worst that ever i saw in mobiles " totally blocks " and network problem when i dial the number and make call it will go but i cant not here the sound from the other end and sure the money will be deducted what the bleady software is this and when receive any call it shows a error code clip hired sum thing els i did not expect this from such a big organization

i need response from your end i request you to change my mobile and do favor for me

Praneeth
+919959584093

I bought a Sony W580i in Sony Retail Center at SM. I said if the phone will work in Japan, they said that the phone will work not until I went to Japan and making the network in Roaming mode so that I can make calls anywhere using the phone that there is no signal. I call the customer service center in the Philippines and they told me that the phone will not work because it is not 3G phone. I sent email to the international customer service of Sony and said that it will work here. Who is now telling the truth? And since I can;t use my phone in Japan, I just shipped it back to the Philippines so that my family can use it.

I am not making false accusation about this company. If you want, you can try using your phone in Japan. What I want is the honesty in making such deals because it can make a big difference to the customers.

To anybody that can read this msg. Please ask the very right and honest merchants so that you will not be trapped and in the end, you are the loser.