I bought a new sony 40" tv... after 58 days, we lost sound and picture. According to the repair service, "it was something major... they would have it back within 5 business days. It has been one month, so far, still without a tv. Sony blamed them, they blamed Sony. Neither would call back within the specified time, (by them) to let us know what was going on. After many calls and complaints, the repair service is returning the broken tv... still broken, and according to Sony, a new one (comparable, they say), will be shipped, somebody will call us within 2 weeks to schedule the shipment time. I find it very hard to believe that a company as large as Sony has done so well, with service this poor. Hope this is an isolated incident, however, I will never buy another Sony product again.

Dear Winner,
This is to notify you that this e-mail address was entered during the Sony European selection Draw and has won the sum of Euros 1, 000, 000.00 (One Million Euros Only). For claim please contact the below Agent for immediate process of your claim; Rememebr to quote these numbers below for verification by the company. REF: PP-21180-ES and
BATCH:P-245-44 you should include Your Name, Address, Sex, Age, Occupation,
Nationality, Phone Number
Dr.Ferran Gomez. (Claim Director)
Email:([email protected] )
Tel:0034 685 365 243.

Sincerely,
Mrs. Becky Paulo
Sony Europe Coordinator.

I purchased the PSP for my son. He borrows a friends game and his PSP states he needs to download a new version to run the game. He starts the download and his battery runs low and shuts down. This in turn places the PSP in a mode called BRICK. You are now unable to use the PSP. I contacted Sony and they want at least $90 to fix it. A very common problem with the PSP's and they are making money just to fix a product they know will screw up.

My sony vaio vgn ns130e was giving me problems. It was turning itself off and on. Then eventually never came back on. I contacted sony about the issue they sent me a box via fedex. I received the box on june 8. When I received it it was empty on the inside. On the outside it had a clear plastic enevelope with the return shipping label and the work order form. I did everything I was supposed to do as an customer. On june 13 I recieve d and email stating my repair charges woukld be 534.99 mind you my laptop was purchase for on 659.99 so that's a total lost. I called the number provided in my email I spoke it an ryan and told me the reason why my repair charges are so high is because my lcd screen is cracked. I totally flipped out. I asked how did my screen crack he explain to me that it happen during shipping. Then he said he couldn't tell me anymore about the issue and I would have to wait until Monday to speak to a repair rep because their office was closed on the weekends. Now. With tthe information I got from ryan I called fedex to file a claim. I was told I couldn't do so because I didn't pay for the shipping. I waited until Monday before I could contact sony they already had sent me an email once again reminding me of the charges. I called explain again to the young lady by the name of michelle and was told the same thing about the damage and she transfered me to the repair center where I spoke with bianca. Bianca then tells me the reason I am beng charged is because my lcd is cracked and it was improperly package I asked how? She tells me that she would have to contact an shipment manager and call me back. While I wait I google the ceo of sony found out it was HOWARD STRINGER. I google the corporate address and telephone number got an number to a lady name anglea. Long story short so far they are refusing to fix my screen they offered me an discount rate of 4 hundred odd dollars . I am disappoint in sony if I have I will file a small claims suit against them and fedex.

After going trough hell by buying a hi8 camcorder trough amazon.com i met this company cameraforless.com what saved me and got me overnight a sony dcr-trv460. the salesman isreal was very helpful and knew what he was selling and told me how to transfer my old tapes. after speaking with sony 3 hours they figured out that the trv480 and 460 what are 4-5 years old will be the only cameras what will fit my need. i am not this review type writer but i went out of my way and searched teh internet where can i say thanks and this website i saw people saying comments. a unhappy customer will make sure to leave a bad review a happy one also needs to write.