Playstation is not working. Both USB ports will not charge the controller, and the system freezes every time I play it.. Consistant problem since I purchased the PS3.

I got my sony mylo as a present for my 16th birthday, after months of anticipation i couldn't wait to use it and immediately began to take pictures and video. I invested money into the partnered skype account and called a friend. This was the first and last call i have been capable of making. For about a week the internet and everything that went along with it worked. I was able to check my email on the go and everything else advertised with the mylo. however, as i stated i haven't been able to do anything since then. This product is no longer living up to what it was advertised as. The internet won't connect and it has become useless to me. I contacted sony's tollfree number and every time the people on the other end of the line were absolutely useless leaving me more frustrated than when I began. Basically, my parents paid over $200 dollars for nothing.

My husband and were loyal sony customers. we purchased a video camera, playstation, digital camera, dvd/vcr combo, and two tvs. Our first tv lasted 3 years and broke. We had it fixed and it broke again. We figured that was just our luck then our second tv broke in dec we havent even owned it 4 years. our playstation has had to get sent in to get fixed as well as our video camera!!! We thought with a name like sony we would be getting a better product. My husband contacted the sony store where the item was purchased all receipts in hand and we were told by the manager that he couldn't do anything. The only number we received was to tech support where we were told to unplug the tv plug it back in and count the flashing standby light!!! The tv weighs over 200lbs and isnt easy to move anywhere!!! I will never again purchase a sony product and i will gladly tell everyone i know what a rip off it is. Nearly $2000 later and the only tv that works in our home is a 10 year old $150 tv how do you like that!!!

Sony offered $150 credit promotion on a Playstation 3 if I took out a Sony Rewards credit card and bought a Playstation 3. I took out the card and bought the Playstation, but no $150 Credit will be issued, since I bought the Playstion off a link from the credit card app to Sony Style website versus some other Sony website.

Score another one for the "gotcha" clause.

Having purchased a brand new Sony Vaio laptop on the 19th September 2008 it's hard drive failed after just 5 weeks. Sony took away the laptop and replaced the hard drive. When asked if we could get the old hard drive back to retrieve all our data and files we were told that this would cost £150!
Sony 'customer serfvices' rationale was that we agreed to this on the initial call to report the failure. PC World, who sold us the Sony referred us straight back to Sony to undertake the repair, should've according to Sony retrieved the files and data for us first.

Incredible that a company like Sony chooses to treat customers this way, not enough that it's products are clearly inferior.

A Dell in my office had a screen failure yesterday. They despatched an engineer to repair it at no cost to them the next day with an apology for the inconvenience.

Lesson learned. Never, ever but a Sont product ever again.