i have purchase sony LCD model klv.37s400A and serial no 1203638 from manorangen shoping center kota (raj)
date of purchase 26-10-08, we have problem that our lcd is suddnly off this happing is again and again, and not start properly
kindly do some action
comeplener
Ashok kumar sharma
c-46 Indra vihar, kota
(raj)
P.No 0744-2426328

Not buying consumer electronics goods from Sony would be the safest option if one wants to avoid being cheated!!

I recently bought a voice recorder from Sony showroom for Rs. 6000/-

After just 2 - 3 days I realise that the battery given with the voice recorder is a bad one and gets discharged within just 15 - 20 mins even after charging it fully!

So that makes the voice recorder not usable unless I have a good battery.

I go to the showroom where I bought the voice recorder and the response I get from them is so totally negative. They refuse to give a battery replacement for the voice recorder which was just 2 - 3 days old.

The response is the same from any part of Sony - be it the showroom, the call center, the so called 'head office' for sony. They give such rude responses and help the customer in feeling cheated!!

One of my friends also had a similiar experience and we feel that Sony is not only making money by selling Consumer electronics but by also selling old and defective products and accessories forcing the customers to buy new ones in case of any problems...

BASELINE - SONY HAS CHEATED ME...

When Spiderman 3 came out, I bought a copy to watch at home. Unfortunately, it would not play on my Sony DVD player. After exchanging it for another copy, it still would not play. However, it would play on my computer. After several more DVD purchases, it became evident that newer movies most likely would not play on my Sony. I contacted Sony expecting a "firmware" upgrade but found that they were not interested in helping me. Their telephone response was that maybe if enough people complained, they "may or may not" do something. Although the player palys older DVD's, they kept telling me to have it serviced (at my expense), but that servicing would not help it play new DVD's. I also sent Sony and email. Their response:"Since the DVD specifications changes periodically, some discs may not play depending on the disc type and the version. This is normal. Unfortunately, this cannot be resolved by any upgrades." These aren't "some discs"- these are ALL recently released videos from all studios!

Maybe I'm too ideslistic, but I think that a DVD player should play any officialy issued DVD. I thought that the DVD symbol was meant to guarantee compatability.

It appears that Sony thinks it has a cash cow - change the DVD format every few years and force people to buy new players. If this was done with CD players, we would all still be playing LP's!

sony wont back up warrinty the set is 9 months old it is a bravia 40s4100 they say we abused it

Hi, my name is Heracleo R. Forones, a Filipino, residing in Pasig City, Philippines.

Last August 8-11, 2009, I, together with my wife, visited Singapore for the first time to see

the nice spots your country is noted for. After a half day tour on august 9, we went to THE

CAMERA SHOP PTE LTD at No. 1 Rochor Grand Canal, Road Sim Lim Square (Tel No. 63376267, Fax

No. 63376297) to buy a Sony video camera model dcr dvd 908 with complete accessories for

S$1, 790 (OR # 16939 & 16940). We were pleased with our purchase and continued with our tour.

Unfortunately, when we got home in the Philippines, we discovered that we were given a used

video camera. When we looked closely, we found a sticker on the camera that was purposely

placed to conceal scratches. Further, we discovered that some parts of the camera have been

worn from frequent use.

Obviously we are very upset. We had fond memories of your great country until we realized

that we've been defrauded by one of your own. We do not want this incident to be our lasting

impression of your country so we hope you take appropriate action so this does not happen

again. Thank you.

P.S. my email address is [email protected] should you need to contact me.