Sony Style USA Reviews
|
cel01
December 20, 2010
credit card charged 1 year later!
I ordered several Playstation 3 games from Sony Style USA in December 2009. (My company - a Fortune 100 company - has discounts with Sony Style). I placed my order online with no problem and gave them a valid AMEX card (which I used for all my Christmas shopping in 2009 - primarily online shopping - with no issues). My games arrived promptly. ONE YEAR LATER I see an unusual charge on my AMEX bill from Sony. Since I just ordered a television for Christmas, I called to ask why two Sony charges - of different amounts - were on my AMEX bill. That's when I find out that Sony Style had a "software glitch" that "preventing charging" in 2009. So with absolutely no notification, my credit card was charged one year later. I get ad emails from Sony Style several times a week, yet they couldn't notify me that their software was so poor that they couldn't charge me for one year???
|
|
|
constancew
September 30, 2009
HORRIBLE Customer Service HORRIBLE!!
OH MY GOD. I think I have developed an ulcer dealing with this company...I'M NOT KIDDING. It is almost beyond comprehension how awful this company's customer service is. While the people are oh-so-nice to you, NOTHING THEY SAY GETS DONE WHATSOEVER. They lie and lie to you and tell you whatever you want to hear (just to get you off the phone with them). They are awful, I cancelled an order with them and have been waiting for a refund (not a small amount of money mind you), it's been way past the time it is supposed to take to credit my card and NOTHING. I call and call and keep being told "another 48 hours" and NOTHING. Each person I speak to promises "they are going to handle this situation personally" and send me an email update the next day and NOTHING. I seriously hope the entire Sony corporation burns down...I really hate them. I want my money back and I want to warn everyone else out there...PLEASE SPARE YOURSELF, do not order from this terrible company...you will regret it.
|
|
|
December 5, 2007
Terrible experience!
I recently placed an order with a sony style representative from www.sonystyle.com. After placing the order I was contacted a few days later from the shipping company that they use and setup a delivery time for Thursday November 29th 11am-4pm. Someone has to be there to sign for it so I had to take the day off of work. I'm waiting all day for the TV and it never came. The shipping company finally called me to say that they had delays in NY and they would have to reschedule for the next day. So once again I had to take another day off of work to receive the TV. They said between 11am - 4pm again. Once again the TV never arrived and I called the shipping company and again they said they had delays and wouldn't be able to deliver the TV that day and would come the next day being Saturday. Finally it came on Saturday. After this took place I called Sony customer service to try to get a credit or something. After calling and speaking to 2 different supervisors that apparently were unable to connect me with anyone higher than them I got nothing accomplished but an apology. Meanwhile I work on commission at work and did not get paid for those 2 days. Sony refused to give me any credit at all and said if I wanted to return the TV i would have to pay for shipping. Its a lose lose with them. If there is anything further you think I can do please let me know.
Thanks,
Jonathan Mechlowe
880 Third Ave. 12th Floor
New York, NY 10022
direct: 212-508-4703
toll free: 800-867-8600
fax: 212-553-2382
|
|
RECENTLY UPDATED REVIEWS
With MONEIORECLAIM.COM, I reclaimed every penny I lost.
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
