I bought a Sony Vaio Business Laptop computer at the Sony Style Heathrow Terminal 5 on 29 April 2009.Not to mention this computer did not deserve to be called a Business Notebook, it stopped working end of November 2009.Between December 2009 and end of January 2010, I sent this notebook to the Sony recommended repair shop four times.The Hard disc drive was replaced three times and the computer broke down every time it was returned to me.In March of 2010 I received a call from Vaio Support and I was finally promised a replacement.I have since called Vaio Link numerous times and all I get is promises to solve my issue immediately and one agent blaming the previous for incompetence which they end up being themselves.
I payed £840 for a toy that does not deserve the name Business Laptop.The Vaio Link in Ireland is a joke and Sony Europe should do something about it.I presently own five Vaio computers, but Sony can bet they I will never own a Vaio again.I purchased a MacBook Pro to replace this Laptop and Sony could take a lesson in Support from Apple.The Sony VGN-P19Wn is not what one will expect of a Business Laptop