Recently tried to rent a movie from the Playstation network on my PS3.
It would only download to just shy of 2GB and then stopped.
I tried a laundry list of things on my PS3 and my home internet connection, everything else downloaded just fine with the exception of the movie. This was not an issue of speed as the first 2GB downloaded very quickly but then just stopped.

Called Sony to ask for a refund since we were never able to watch the entire movie since it won't download and they refused and then hung up on me!
Apparently the no refund policy is in the user agreement when you join the Playstation Network.

That sort of policy seems very anti-consumer, we are not talking about a $60 game here but a $6 HD rental. This is not a slow download issue or a lack of connection speed, this appears to be a broken/not working download and instead of being interested in looking into it further and making the customer happy they wanted to berate me on the phone while treating me like a complete idiot and then hanging up on me. I was not yelling or being mean to the customer service rep in anyway when he hung up on me, we were just discussing the situation.

Sony support did suggest that I should download the rental on my computer and then copy it to my PS3 however I failed to see how that would fix anything since the download just stops at around 30%. My partial reference number and date created is below. Additionally they did not even respond to my request for service until Tuesday and the problem occurred and was submitted to them on Saturday evening.

Question Reference #091024-xxxxxx
Product Level 1: PlayStation Network
Category Level 1: Video Download Service
Date Created: 10/24/2009 08:25 PM
Updated: 10/27/2009 04:16 PM
Status: Closed