I wanted to get a bank account transfered from varkala to trivandrum. it was a zero balance account . they gave me no information about the fact that there will be difficulty transferring the account if it was a zero balance account. and when finally the account was transferred they lost the introductory letter . and they gave me a completely useless excuse that this was the mistake of the varkala branch. but what they forgot was that they work for teh same bank and why should i pay for their carelessness. my client from soule in korea cannot transfer her funds here because they made it difficult both for her and me. i lost a lot of business due to this my web site which was supposed to be completed this month but now will have to wait another month. which means that i lost a month of business.