South Side Dogs

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Category: Family & Pets

Contact Information
Worchester, New York, United States

Phone number: 518-588-0188
southsidedogs.com

South Side Dogs Reviews

theoptimist April 12, 2010
Trust South Side Dogs - The Real Story
South Side Dogs provides the best dogs AND I HAVE ONE! I don't think the people who posted their complaints regarding "No dog, no refund" should be trusted. Yeah, I'm ticked off because I was all excited about getting a dog from South Side Dogs, then I stumbled upon this site and you whiners totally rained on my parade. Thankfully I actually talked to Frank and he gave me his side of the story. He explained exactly what happened, the best he could recall anyway, and it all became clear to me. Frank was the one being jerked around. He even told me up front, just like the others, what to expect, but sometimes it doesn't go as planned. I even read on his site that the $250.00 deposit is non-refundable. Anyway, he said if I want my money back, he would give it to me. He said it's just not worth it even though he is in the right. Long story short, I thought he was being honest, so I ended up getting a dog from him, WOO HOO! My dog has been to the vet already and I was told he's a great example of the breed (Rhodesian Ridgeback) and in perfect health. Man oh man, I am so happy! I was so close to callin it quits, but there were too many things about South Side that I really liked that couldn't be ignored. One good thing about this complaints board is that it made me talk to Frank. Now I feel even better about the whole thing. Thanks to everybody for helping me make the right decision - to get a dog from Frank at South Side Dogs!
ll44 September 17, 2009
Rude, unprofessional and still no puppy or deposit refund!!!
Everything said in Lindseynyc's complaint is the ABSOLUTE TRUTH. The same thing happened to us. He tells everyone the same thing - puppies to be born in two weeks, ultrasound, etc. It is all completely false. And, he will never return your deposit after telling you that it will be in the mail "next week." Not only does he take deposits and string his customers along like this, he is consistently rude on the phone. He has hung up on me more than twice, when I was being very patient and simply asking him to explain the situation. Do not work with Frank, do not trust him, and do not go to him for your puppy. He is rude, impatient, and will make you promises that he will not deliver on. Getting ready for a new puppy is supposed to be a happy and fun experience, but Frank and Southside Dogs will absolutely ruin it for you.
Lindseynyc August 29, 2009
No dog and no refund!!!!!!!
My boyfriend and I have been trying to adopt a Rhodesian Ridgeback since the begining of this year. I came across the website southsidedogs.com in March and contacted the owner Frank. He promptly replied to my email and said he had a litter coming up. My boyfriend called him the next day and agreed to send a $250.00 deposit. Frank told us the puppies were going to be born in 13 days and then after 6 to 8 weeks they would be ready to take home... that would have been at the begining of May. So May rolls around, we contact Frank and he tells us that the puppies havent even been born yet but she is about to pop...ok. Then we call him the next week and he says, "well, I think shes pregnant". He says he will get an ultra sound on her the next week and call us after. We agreed. The next week rolls around and Frank never calls. At this point my boyfriend and I are getting pretty fed up. Its now June and still no puppy. My boyfriend calls Frank again. He didnt get the ultra sound and now is getting snippy with us on the phone for asking so many question. My boyfriend says lets call it a day and just send us the deposit back. Frank agrees. Well, now its a few days away from september and still no deposit back. We have called and sent Frank numerous email about our deposit to which he replies, "Your check will be in the mail next week". Our lawyer even called 3 times and still no deposit back. Moral of the story: IF YOU ARE LOOKING FOR A RIDGEBACK BREEDER IN OR AROUND NY DO NOT USE FRANK FROM SOUTH SIDE DOGS!!!

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