South University locked me out of my classes due to "no transcripts received" several months after they told me that they would take care of it and confirmed my classes. After being locked out and withdrawn they claimed that I owed $2, 888. I received a call a week ago stating that it was now on my credit report. I never owed this amount and sent them a appeal containing evidence of breach of contract on their end. Each time I was contacted, I was confronted by a different person who would ask me to send the same documentation (email) for proof.

I recently went online and found a plethora of sites with South University of GA listed. There are others that have had the same issues I have now regarding transcripts allegedly not received in time (told me there was another South University office to send the transcripts to 9 days before my next class started.

The same chronology of events also happened to me regarding my transcripts. They told me I was set to go and they had my transcripts from high school. They allowed me to take 2 courses and then told me a week before my 3rd course that they did not have my transcripts. Beware, they have 2 headquarters (Phoenix and Pennsylvania) which you are never privy to at first.

The first thing they do is switch up advisors so it's to appear as though the left hand does not know what the right hand is doing. They then say they are going to withdraw you if you can not meet their timeline. They then try to take the monies out of your student load, and if they can't, bill you for it.

Here's who you contact first:

Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580

1-877-FTC-HELP

FTC does not handle individual complaints, however, if there are several nationwide they will investigate. Please pass this information along so a class action lawsuit can be put together regarding fraud, theft, and any other illegal practices such as double dipping (take student monies and then charge you as well).

This is a for-profit business owned (and traded on the stock market) by Education Management Corporation which has been linked to fraudalent practices with regards to shareholders.

My complaint is solid. Remember, save those emails and telephone recordings if necessary!

South University Online has 2 headquarter locations. One in Phoenix and the other in Pennsylvania. Contact all the entities below by phone and email.

1) Federal Trade Commission

2) State Congressman / State Senators

3) Department of Higher Education Federal

4) Department of Higher Education State

5) State Attorney General

6) Better Business Bureau

7) Contact your Local and National News Reporting Stations