SOVEREIGN BANK SERVICE STINKS...I NEEDED TO TO HAVE MY BUSINESS ACCT SHOW UP WITH MY PERSONAL ACCT IN ONLINE BANKING. IT TOOK MULTIPLE VISITS TO A BRANCH BECAUSE SOME ONE WOULD LEAVE OUT A SMALL DETAIL EACH TIME, , THAT WAS 4 WEEKS.. 2ND ISSUE ..I NEEDED MY LINE OF CREDIT SUBORDINATED BECAUSE I REFINANCED MY MAIN MORTGAGE THAT EXCEEDED MY 45DAY LOCK IN PERIOD, , BECAUSE THEIR LOAN DEPT, JUST DON'T GET IT, I HAD TO CALL THEM AT LEAST 3 TIMES BECAUSE, IF SOMETHING WAS MISSING OR NOT WORDED RIGHT, THEY DIDN'T NOTIFY MY LENDER I HAD TO CALL, THEN I GOT CHARGED $200 TO HAVE THE LOAN SUBORDINATED THAT I HAD TO KEEP ON THEM FOR.., , 3RD ISSUE THEY SCREWED UP MY MOTHERS ACCT IT WAS AN OLD PASS BOOK ACCT WHICH YOU COULDN'T USE THE AUTOMATED SYSTEM WITH THEY CHANGED IT & MY MOMS CHECKS BOUNCED EVEN THOUGH SHE WAS TOLD THE ACCT WAS FIXED, SHE WOULD SWEEP MONEY FROM ONE ACCT TO THE CHECKING (THE PROCEDURE ON THE BANKS END WAS NOT PROPERLY DONE.. ..WHEN I GET A CHANCE I WILL START REMOVING SOME OF MY BUSINESS FROM THEM..(NEVER HAD A PROBLEM WITH COMMERCE/TD BANK LIKE THIS)