When I purchased my car a loan was made to Sovereign Bank by the dealer. At that time it seemed ok. I made over a years worth of payments ontime and I got sick and fell one month behind. I wrote them a letter explaining my situation and saying that I could catch up within a couple of months or could make extra monthly payments to catch up. I never got a reply. However within a week I got a notice that Sovereign had been bought out by Sandtander (international Bank) and that my payments would be sent to then at a another address (Texas). There was no apology or request to do this just this is the way it is.

I made payments with them and I noticed that I started behind and there was late fees and interest piling up like crazy. The phone calls started at all hours of the morning and night and when we answerede there was a hangup. We got calls from unknown and Drive financial who claims to be Sandtander-I don't see this mentioned anywhere in the letter from Santander. Who do I owe money to-Santander or Drive Financial.

I am disabled and living on a fixed income. I don't have large or small amounts of money laying around to give to these people other than the payments I owe them. I did answer the phone a couple of weeks ago and spoke with a young lady called Chelsea (Drive Financial) who was very nice and told me not to worry that she would arrange for me to catch up the loan with a deferrment if I could make two payments which I did. She told me that the next payment would be due Oct 23 2009 and that I would be all caught up. She made a recording and told me her supervisor was listening AS Ii AGREED TO THE DEFERRMENT OF THE PAYMENT. I noticed on my current statement for Oct that I am behind and there is over $ 100.00 in fees and late charges. I got online and chatted with Santander web site and the youg lady was rude and abrupt. She told me she did not and could not look at any agreement that anyone else made. She stated that I owed the fees and needed to pay them.

My complaint is
1. Why did they transfer or sell my loan without my permission? Is this Legal?
2. Wo do I owe money to-Sandtander, Soverign or Drive Financial
3. Is this just clever tricks to jack up the fees and service charges and Interest
4. When you make a agreement that is recorded by their representative-is this not binding

I am not supposed to be under stress of any kind and this situation is very distressing