I was supposed to have a one hour online Spanish class with a tutor, however she arrived late and told me she had another class in 45 minutes and asked if would reschedule our meeting, I asked her if I could just get my money back and she told me I could.
Anyway her boss disagreed with her and refused to give me my money back, I took the issue up with paypal to try to get my money back but they decided to agree with the seller and not issue me a refund.
So I had to get my 5 lessons for a 100 with the Spanish online training center but at this point the company refused to have any contact with me and I ended up losing my 100.
I am very bitter how this all worked out.