I ordered from them with the condition that it had

to arrive before we left our current address. I advised them the following day that they could never fill the

order and that we would not be here when the order arrived. I asked them to cancel the order. Their

response was:"your order will ship today 1-23-07ALWAYS HERE TO HELP YOU" (it still has not been

delivered to P.O.) I emailed them immediately and suggested they pull the order out of that days outgoing

mail basket. I told them again that it would not arrive while we still lived at this address and that they

should cancel it. They didn't respond at all. except for a routine email from stamps.com that the order would

ship by delivery confirmation priority mail when it was delivered to the custody of the Post Office which it

has not been even till today. I told them that this credit card order would be disputed unless they cancelled

it. They didn't respond. Today they went ahead and placed the charge against my credit card and still have

not delivered to Post Office. I have call visa credit card again to finalize the dispute. If you look at their web

page they have an easy and straight forward return policy. If they truly honor this ;policy why would they

ignore my cancellation and problem and go ahead with the order and ignore my protestations as they have?