Spanos Imports

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Category: Automotive

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United States

Spanos Imports Reviews

Amberrandolph February 8, 2011
What a circus act
Three service managers in 3 months. One was on his way out when we bought our car. New manager tried to fix problems with car that were present the day we drove car home after purchase. He was unsuccessful. Then they sent the car out to be fixed. That was unsuccessful. Then I left the car for a week. They put over 1, 000.00 miles on the car while in their care. Unsuccessful again. Never did they have a loaner car for me. I rented a car which Spanos said the would reimburse me for. They still have not. They called and said my car was ready and fixed. I drove the hour to pick it up and return the rental car. After returning the rental and calling them to pick me up at the airport where I had to rent the car. They said my car wasn't ready!!! Had to take car to Mercedes Benz of South Orlando. They fixed a bunch of the problems and diagnosed what Spanos was doing wrong. Warranty would not pay for problem to be fixed again by another dealership. Had to go back to spanos. They were so rude to us!!!

Now on the 3 service manger and just left Spanos. Hoping my car is now fixed. We tried to reach owners so they could make good on their reimbursement promises they will not talk to us. Wimps and thieves!!! Wont make another buying mistake at Spanos.
Wpkl February 7, 2011
Sells junk
Spanos Imports in Daytona Beach Florida sold me a car for 26k cash and presented as a high quality used car that had been inspected and free of defects. Immediatly upon delivery, the car began to have systematic failures that have cost nearly $3, 000 to repair. 6 trips to fix the problems which ultimatly had to be made by a Mercedes Dealer. Terrible customer service. Once they get your money, they are done with you. The managment at Spanos Imports, Daytona Beach will tell you that the owners are the only ones who can help you and the owners, Alex and Victor Spanos will hide from you. They will catch you up in a cycle to wear you down in hopes you will give up.
Tim Randolph January 29, 2011
Bad Company Worse Car
Spanos Imports in Daytona Beach, Florida sells cars that are of low quality and not not as advertised. If you are thinking of buying a car from them consider my story. We bought a late model Mercedes in October for $26k cash. We also bought a 100k mile exteded warranty with a $100 deductable. The car had systematic failures as soon as it was delivered. We have had over $3000 in repairs done in the first 90 days. We took it to them 5 times for service and they could not fix it. We finally took it to a Mercedes Dealer and got it fixed. We are out of pocket $1050 and Spanos could care less. The owners Vic and Alex are too spineless to even meet with us and their puppet, Jeff Jordan is incompetant.

Buyer beware with Spanos Imports!

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