My parcel was sent from Qwaqwa on the 30th March 2010, I have called speedservices more than 10 times with no luck. None of the people I have spoken to have an idea where it is. They also do not know when I will get feedback as to where is my parcel.

Last week I spoke to Moroesi who is in Bloemfontein and she could not give me a fixed time as to when my parcel will be delivered or where it is.

Solution I want my camera back or they should replace it if its lost.

On the 23th of October I went to Cape Town Post office to sent document to Zambia(Lusaka). When I got the i did every thing they told me to do. They said if I want the parcel to get there fast I must use speed service and it cost R214 and some cents. I filled in the form, payed and left.

A week late the parcel was not in Zambia and I didnt hear a word from them. I went to the post office and they told me that they have send it the same day and they called speed service and post office people told me that speed service will call me within 24hour. Speed service never called 2 days later I went back and the post office and they gave me a number to call.

The no is for a Goodwood speed service the guy who helped was soo cold telling me that they lost a container that had my parcel. Now i must just resend what ever I was sending becouse they cant help me. I regret using Speed service.

I looked online to track a parcel i was expecting deliver yof, on the online system it reflects as being at my post office for 10 days already so i went down to locate it.

I arrive and there is no record of my parcel. so I ask for the number od speed services in order to contact them directly. i call there contact centre and after selecting my option i wait for over 5 mins till an agent answers.

i try to give him the tracking number, he says he cant hear me so I repeat it and he finds no record of the parcel, I ask him to confimr the number and he asks me to wait and puts the phone down on me!!!

So i still do not know whats become of my long long awaited parcel!!

On 30 July 2009 parcel TC085592862ZA was dispatched in the Cape. This parcel was to have been delivered to my address in Louis Trichardt the following day. Ever since 1 August I have been trying to locate the where about of this parcel. It was received in Johannesburg on 31 July 2009.

However hard I try, I do not get any feedback from Speed Services. I have complained, I have requested feedback, I have even suggested that they remove the comment on their website as there is no feedback from them on any of my queries. I have now given up corresponding with them on their website.

I initially phoned 0860 023 133 begin_of_the_skype_highlighting 0860 023 133 end_of_the_skype_highlighting. There I was referred to a number in Johannesburg (011) 961 3000 begin_of_the_skype_highlighting (011) 961 3000 end_of_the_skype_highlighting. At this number you get put on hold until a consultant will be available. I gave up on this too. You are on hold for an eternity and there is never a consultant available.

The sender of the parcel paid for the parcel to be delivered to me. How is it possible that a parcel (that has been paid for) can for convenience sake just disappear?

The fact that Speed Services do not give me feedback upsets me even more.