Cell C advertises and sell "fast" internet USB modems that supposedly run on a HSDPA+ 21.1Mbps network. The first couple of week I experienced I experienced speeds in excess of 5Mbps, which is lower than the 7Mbps when they tested the modem in the Cell C store the day I signed up. As my contract matures the speeds keeps getting slower an is now at a point that it is almost unusable. Currently I'm not even able to get a 1Mbps connection as shown in the attached image.

What I believe they are doing is moving users down the priority list in terms of high speed connections as their contracts mature, a Cell C call center person even admitted this. That is why you only have seven days to cancel the contract. As soon as your 7 days are up your connection speeds drops.

I made various call but they were unable to help. My modem shows on average more than a 96% connection signal and that it is connecting to an HSDPA+ (21.1Mbps) network. When I requested to cancel my contract they told me that I would have to pay penalties. How can this be, seeing that I'm not getting the service I signed up for. Isn't this fraud? Lying about what you are selling.