I ordered a snow gage from a company that used Speedee delivery. I wanted to give this as a Christmas present(yes, my friend asked for it). I put the order in on Dec. 5th. and I was notified that it shipped out on the 7th. I waited and waited and finally called the company I ordered the snow gage from and they assured me that they had sent it out on the 7th and they gave me the tracking number. I then called Speedee delivery and they assured me it was on the truck ready to be delivered. Well, it wasn't delivered and finally I called them back today, the 23rd, one day before Christmas eve! I kept getting the run around. Each customer service person said that they would find out for me. Finally I called at 4:00 this evening and the customer service person said they would have their manager call me back. No one called me back. I finally called back at 9:00, and a woman answered. She said she just "Answers the phones" and there were three orders with the same tracking number! She has no idea where my order is and it is Christmas eve tomorrow and I do not have a present. I am SO MAD.